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GovConnect connect for first time error
I am using GovConnent for the first time. When I enter my company ABN and GST Branch number and click "verify" the company is correctly found. Its not possible to click the "Submit" button. In "Book Settings" I have confirmed that the "company name", "legal name", ABN and GST branch are correct.I am therefore unable to use…
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Help needed for STP EOFY Reckon One
In Reckon One, I have generated an EOFY 2018-19 STP file. But when I click on the "details" section I get this: Error.An error occurred while processing your request or the page you last visited does not exist any more. Please return to the dashboard. I don't know how to get around this?
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Incorrect setup of Reckon Payroll
I have set up a client on your Reckon Payroll software program for use when STP kicks in on the 1st July. I signed up for the free trial period & started registering the file in my name. However realised that it should have been set up in the client's name. I have registered a new file in the client's name. How do I get…
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How to book Tax Refund and Shareholders' loan in Reckon One
I've just started using Reckon one online.Unfortunately, I can't solve a few things so I would like to ask for your help.1. How do I book the Shareholder's loans (I tried to book: Money in / Receiving money but it only allows Accounts Receivable)2. How do I book Tax Refunds ,3. While I tried to find the right solution,…
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YTD summaries& Payroll Summary- Reckon one payroll
Hi I started using Reckon One payroll from 1/12/18. The Payroll data from 1/7/18-30/11/18 was keyed in YTD Payment Summaries. At the year end when I generated the Payroll Summary from 1/7/18 - 30/6/19 from Reporting Centre, it only showed the data from 1/12/18. Is there anyway that shows the whole FY data?
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I can’t sign into my account .
It keeps sending me around in circle
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My Report function hangs and doesn't produce the requested report
After selecting the report that I require the system hangs and seems to go into a cyber loop and doesn't produce the report
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Rural Bank is not listed as a bank choice. Will that change
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Bill cuts off text
A bill is cutting off the text (it has a long name due to all the identifying numbers, unfortunately moving them to the decription didn't help) and is also cutting off some of the $ amounts above $1000.00 when you try to print or email it.Is there any way to fix this and have the test wrap properly without purchasing an…
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Employer Details in Reckon One
I have established my payroll and completed my first payrun however the payslips do not have employer details on them. Can anyone advise how to do this?
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How do I retrieve an invoice I deleted? I'm just setting everything up Reckon One
How do I retrieve an invoice I deleted or adjust the number it starts with so I can overwrite it I tried doing an invoice to look at how it prints out etc, but then it created the invoice and so I want to delete it or be able to give a different Invoice INV001 I'm new to Reckon One. Was using an old version of MYOB before
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Bank of New Zealand direct link
It appears BNZ have finally caught up and released an API that would allow customers to link Reckon One without breaching Ts & Cs: "At this stage, the solution has been built to so that accounting packages can interface directly with our API’s in a secure manner"https://community.bnz.co.nz/t/developer-api/28948/31 Are…
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Yodlee feed status
I have Yodlee feeds setup for 4 different kinds of credit and bank accounts. When I link up the accounts the first import works fine. However no new transactions are imported in the days after the first import. I've allocated all the transactions and still nothing new comes in. Is Yodlee working? I've seen some posts that…
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Did two payroll runs 18/21 Jun & created 2 STP files - tried to load in portal and only 21 Jun was s
Hi All, I processed two payroll runs on the 18th and then the 21st of June 2019. I uploaded/lodged both runs and created two STP files. When trying yo load both STP files in the portal only the 21 Jun 19 payrun file was submitted. How can I load the 18th of June 2019 payrun file in the portal as I have tried numerous times…
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Reckon One 2019/20 tax update is live!
Reckon One 2019 tax update is now live! Login now to breeze through the 2019/20 financial year with the following tax updates:* 2019/20 PAYG TAX TABLES Changes to income tax tables will take effect from 1 July 2019, including the Student Loan repayments. The new tax rates are automatically calculated so you are always…