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Company Details Disapeared
Using Reckon for Cloud via my Mobile. Created Company details and processed a Pay Run a week ago. Now when I log back in the company shows as 'TBC'. Can't find any information. Apart from this issue, I've found the software to be extremely easy to set up and use. Any help greatly appreciated?
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“ sorry, that ABN has already been registered. If you have one, please try a different GST
I’m having trouble for over a week now, keep getting the same error message when trying to connect to the ATO for the first time error message reads “ sorry, that ABN has already been registered. If you have one, please try a different GST branch”. This is the first time doing this so not sure why I get the error. My ABN…
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Recording Super payments
I pay my employees super quarterly and wondering if I just record this lump sum in the payrun that coincides with that period? Or do I need to record fortnightly in their pay runs? Sorry just a little confused
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Reconciling Stripe Transactions
Hi All, I have created a Stripe account and have received my first payment through it. Details: Total invoice value: $518 Amount Stripe sent to me: $508.63 Stripe processing fee: $9.37 How do I go about reconciling the payments? My bank account will only show the $508.63 transaction, how do I tell Reckon One that I have…
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Bank feed allocations direct to invoices
Hi I am still new to reckon one and am trying to customize the way i use it to ensure i am using it as effectively as possible. My question is every time a payment is received through my bank feed i have to allocate payments using the "allocate detailed receipt" screen. How ever on the right hand side you can quickly…
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Setting up assets and liabilities in Reckon one
I have moved my ‘transfer’ accounts from Quicken into Reckon One. They have all automatically saved as ‘bank’, which means they have automatically become ‘assets’ although some like mortgages and credit cards should really be classified as ‘liabilities’ I think. I can’t see where to change them to liabilities or if this is…
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Submitting All Pay Runs to ATO through Gov Connect for the first time
I have only two Casual employees who are employed intermittently and I have yet to submit a pay run to ATO through Gov Connect. I tried to submit the last pay for the Quarter through STP Payroll on Reckon One. The YTD figure came up for only one employee on that pay run as the other employee didn't work that week. My…
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An error occurred submitting single touch payroll details to the API.
Hi I seem to be having the same issue as alot of people. I habe been back through everything numerous times can someone please help.
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Submitting All Pay Runs to ATO through Gov Connect for the first time
I have only two Casual employees who are employed intermittently and I have yet to submit a pay run to ATO through Gov Connect. I tried to submit the last pay for the Quarter through STP Payroll on Reckon One. The YTD figure came up for only aone employee on that pay run as the other employee didn't work that week. My…
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Annual Salary
Good lordy. Does anything work when using annual salary?? The super doesn't accumulate. The annual leave and sick leave amounts are shot to hell. And I can't allocate any time of their salary to multiple jobs because... well... its an annual salary and its worked out automatically.I need all the help I can get. Please…
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Why is my card still being charged?
I've cancelled my account - my card was charged again. I did it online in Reckon One, and I responded to an email from your renewal team.
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You don't have permission to view any of the widgets.
I purchased a new book, set up as usual and something went wrong. I can see the book I purchased but I cannot access and use any of features. it is only saying "You don't have permission to view any of the widgets.In the mean time, check out the menu on the left to see what else you can do." I am assigned permission as…
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Journal entry for opening balances of GST and director's loan
Hi,I'm using Reckon One. As we moved from another software to Reckon this year, there's a few opening balances I need to enter to reflect on Balance Sheet.First is how do I do a journal for GST paid to ATO in regards to previous quarter before we start using Reckon.Second is how do I journal for Direct's Loan that lent to…
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d ma
need to change ABN on my app
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no data received
Hi I have already input all wage information and made Pay runs, but the data is not shown in GovConnect of four companies. The error message is that " No Data Received". Clients' details are all same under book setting and GovConnect.I guess the reason why this problem was raised is client's GST Branch. Could you please…