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Purchase an computer
I've purchased a computer using my own money (as a loan for the company) the company will pay me back monthly how can I claim the GST, from which account I have to pay to be able to claim the GST and which account do I have to use to pay the loan (eg. Director's loan account?).
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Bank Rec open balance, entered by journal, I can't clear it
I have the very basic Reckon One online. I did the journal to enter the opening bank balance, and have entered a whole month's transactions, which all have cleared against them except the Open Bal for the Bank. It says "uncleared" and nothing I do will change it. Please where do I fix it?
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On bank connections page my account says this: Peoples Choice CU (Australia) - Banking [Feed Deleted
My bank feeds from People's Choice Credit Union have stopped working. I accidently clicked on the garbage bin icon on the bank connections page and now my account says this: Peoples Choice CU (Australia) - Banking [Feed Deleted]. How can I fix this and get my bank feed connected again?
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How to enter insurance claim payout received using Reckon One?
We received a payout from the insurance company to cover some damaged equipment. How do I enter this transaction into Reckon One?
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Hi, I would like to know how to decrease or increase the average cost shown under items (while doub
Hi, I would like to know how to decrease or increase the average cost shown under items (while double clicking on items)
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Tax and Superannuation paperwork for New Employee
We have just engaged a new employee for the business, our first since switching to Reckon One, and I am looking for TFN Declarations and Choice of Super Forms within Reckon One. Our old MYOB Payroll did not have the TFN Declaration to download / print, however, it did have the Choice of Superannuation Fund form. Are there…
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I don't have the add attachment option available in "bills"?
I don't have the add attachment option available in "bills"?
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Super fund information
Hi everyone, I am processing payroll for a client but do not have the super fund information for all the employees. Is there any way possible that I can add a general super fund information to process the payroll?
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Reckon One - Final Pay Event??
Hi there, I have recently had an employee resign. I am doing their last pay within the pay run for the rest of the employees - how do i lodge a final pay event for them? Thanks, Arron
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Second Payrun for Month not calculating First Payrun for the months Super
Firstly, I have to resubmit my STP as the Super didn't show. OK. I pay weekly. In August, the Payrun ended 04/08/19 and there was only 1 employee who earned over $450, so the Super was calculated correctly. So you would assume that the next payrun ending 11/08/19 would show both weeks Super (all employees were over the…
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Single Touch Payroll - No Employees Showing Up
Hi, I have tried to contact the support department multiple times with no answer about this problem. After I finish a pay run and go to Single Touch Payroll no employees are showing up/loading and I'm unable to send to GovConnect. I've been having this problem since September and really need it fixed ASAP. Can someone…
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STP Error
Hi, when i try to 'sent to GovConnect STP', it always shows 'An error occurred submitting single touch payroll details to the API'. i tried to fix every detal inculding special character in staffs information and the 38 characters of company name. Still come out the error.
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STP lodgement error
ATO MessagesThe following error messages have been returned from the ATO and need to be reviewed. You may need to make changed in your accounting product before submitting again. Error message Lodgment Failed. Contact the ATO. Error code {Code} I get this error message when submitting STP.Most likely is because I…
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super change after pay run submitted to ATO
Hi, I need to undo the pay run after already submitted to ATO due to the change of super contribution. After I fixed the super, there is no new pay run shown on the "Single Touch Payroll" section to send to Govconnect anymore. Is this normal as STP only required to submit wage and PAYG tax figures? Thanks in advance. Best…
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how can I delete Reckon one from my Reckon Gov connect
I first set up STP using Reckon one, but now have too many employees and have switched to Payroll Premier, but having a conflict with the ATO - message is "Product Key invalid" when trying to upload a file. Can I delete the Reckon one file from my Gov Connect and how??