Important Announcements for Reckon One 📢

Reckon Payroll upgrade is now available for Reckon One! 🚀
Your new Reckon Payroll upgrade is now available for Reckon One! 🎉 Hi everyone! We're really excited to introduce your new Reckon Payroll experience - now available via the green banner at the top of your Reckon One book! All your existing data will seamlessly populate in the new experience, allowing you to dive right in…
Upgrading to Reckon Payroll from Reckon One 🚀
Upgrading to Reckon Payroll for your Reckon One book Hi everyone! We’re really excited to share a new upgraded Reckon Payroll experience for our Reckon One payroll customers! 🆕✨ In this video, we’ll give you a quick intro and overview of transitioning to the all-new Reckon Payroll experience for Reckon One! All of your…
Known issues & fixes - Reckon Payroll upgrade ⚠️
Hi everyone We're really excited to deliver the Reckon Payroll upgrade to our Reckon One and Payroll Premier (desktop) customers. Overall, the upgrade has been going really well with a huge number of users successfully making the move to Reckon Payroll 🎉 Our teams have worked very hard to make the switch as seamless and…

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Archives for January 2020

RECKON ONE - How do I create a pay run from timesheet information?
The Track Time module allows employees to enter their own work times and for payroll officers to use this information directly into the pay run. This video will step you through the checks and steps to create a payrun from timesheet information.
RECKON ONE - How do I track time with Timesheets?
Tracking employee work times with TimesheetsThe track time module for Reckon One allows employees to enter and track work times and have this flow directly into the payrun to calculate pay for the period. This video will outline the simple steps in tracking work time with Reckon One's Track Time module.…
RECKON ONE - How do I setup Timesheets?
Reckon One allows you and your employees to track work times and have them flow directly into your pay run to calculate pay for the period. This video will step you through a few easy steps and considerations to help you get setup. https://www.youtube.com/watch?v=DxwOuA6pLBc
RECKON ONE - How do I sign up for BankData?
Reckon BankData connects to most major banks in Australia (likely including yours!), and helps you streamline the entire reconciliation process. If you are interested in BankData, this video will step you through the sign up process of adding the BankData module with Reckon One. https://www.youtube.com/watch?v=fwNtDsFf3yE
Terminating an employee RECKON ONE
I have terminated an employee ... completed his final pay and so on. What is the process now so I still have his information for payroll summaries and the rest of the EOFY processes but so that he doesn't keep appearing in my pay weekly runs etc? Do I just to change his status to INACTIVE? or do I delete him or ???? THANK…
"Something went wrong" message when try to submit first STP
Hi there We try to lodge first STP file today and have called ATO provided software ID, but after ticking the " software ID provided to ATO" there is a red warning message saying ' something went wrong" and we could not submit the file. There should not be firewall issue as I run other company file on the same computer and…
Employee is missing from Superstream batch and when I click on "Add Employee" she does not show up.
Missing employee in Superstream batch
Reckon One Hosted - make entered bills billable and include in invoice
Hi All, I am currently running Reckon Accounts Premier Desktop Version and have today started and online trial version of Reckon One to see the similarities/differences before hopefully transitioning to the online platform. One limitation I've come across so far in the online trial version is that I can't appear to make…
HI There, I am having trouble editing my pay details for employees in STP on my mobile????
When doing a pay run I go to edit the employee and the continue button that used to come up does not which means I cannot complete the pay run? Please help!!!!!
accrued leave balance did not show in Employees details
Accrued leave balance did not show in Employees details. The details of new employees joined in Jan show the accrued leave balance, but existed employee are Zero. I checked all the information are same. How to fix it. Thank you so much.
Grossed-up Transactions in Reckon One
A grossed-up transaction is a transaction that has a resultant NET value comprised of a positive value line and a negative value line shown on a single transaction. Grossed-up transactions applies to receipt, payment, invoice, bill, adjustment note and expense claim. Check out our Help Guide for detailed information on…
How do I import my Chart of Accounts into Reckon One?
Reckon One has the ability to import your Chart of Accounts! Check out our full Help Guide for the steps and requirements to import your Chart of Accounts from a .csv or .txt file. HELP GUIDE: HOW DO I IMPORT MY CHART OF ACCOUNTS INTO RECKON ONE?
imported transactions
Manual Importing transactions are all credits. When I manually import the transactions, set up the columns as debits & credits. The transactions all import as credits. I haven't had this issue before is there something I'm missing?
difference between Reckon One Payroll and Reckon Payroll Premier
i am currently with Payroll Premier. Noticed that there is also Reckon One payroll, and the price is a fraction of what i pay for Payroll premier. Would like to know if anyone knows what is the difference between these 2? I dont need a complicated system, and if Reckon One is good enough, i would like to change to that…
New book bill start number
Hi, I have just stated a new book and wanted to start the bills in the new book from a specific number. This option is available for invoices in the settings but not for bills. How can I do this?

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