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Recon One no longer auto-emailing recurring transactions
Reckon One previously auto-emailed recurring transaction invoices after creating them - it has now failed to do so for the last few automations. I can confirm the 'Email Invoices Automatically' check-box is ticked... Anyone have any ideas?
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Annual Leave and Sick Leave Accruing Incorrectly
Annual Leave and sick leave accrues incorrectly for our employees. We are using Reckon One online and it seemingly randomly adds random days to the employee's leave accruals. We keept track of these accruals by spreadsheet and haven't been able to work out the differences, but I have just done a full reconciliation and…
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how many books can i have for a reckon one account?
i have a reckon one account with the first business book set up. now i have a second business, can i use that same reckon one account to create another book for the second one? If yes, please tell me how. thanks
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How do I set up document storage for invoices.
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Why am I unable to log into reckon One
I get an error saying that my username is not registered with reckon one
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SIngle touch payroll
Hi, We have two reckon one accounts, transmitting one over to the other. Our old account is now inactive but the Gov account for single touch payroll is still active plus our new Gov account but the data is being sent to the old account and not our new account. Please help us to sort this out.
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Hi Reckon One,
I sent a lot of Quotes and some times I will like to sent pictures or other attachment to my clients and have to sent them separately through my own email account. Is there any way to sent other attachments with Reckon One email or is already set up and I missed it. Also is there any way to setup a Accept Link on Email…
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IMPORTANT: Reckon BankData Yodlee Update
Hi everyone, As part of our ongoing commitment to bank data feeds we released an improved Yodlee service late last year. This service, known as Yodlee FastLink, was available to users setting up new bank data feeds. Since Yodlee FastLink was released we have been running both old and new services side by side whilst we…
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Any reason why the bank feed with NAB is not working again?
I have not had any bank data feeds since the 9th of March and there have been many transactions on my account.
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Single Touch Payroll Issues
I'm still having a lot of issues in getting Single Touch Payroll to work. So I was wondering if I could completely cancel the setup, eg remove the account that I have done and restart from scratch or is there another easier system to do Single Touch Payroll.
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Emailed invoices not getting to customers
Hi , a lot of customers recently have told me they are not getting my invoices lately Is there anything I can do on my end rather than telling them to add my address to trusted emails? using Reckon One through Chrome Thanks
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How to record loan payments
How do i record loan payments in reckon one? I've created a liability account for the loan and a loan balance. How do i record payments to the liability account? Do i enter the principal and interest components of the payment separately? I assume i enter the principal payment as an expense in the chart of accounts and then…
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No wages paid for a month
How do I enter a scheduled pay run for a month when we didn't pay any wages? I can't remove all the employees from a scheduled pay run and I can't change the dates to just skip that month.
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Supplier transaction reports totals
This question has been asked about customer reports and it is the same with the supplier transactions report, it lists all the transactions against a supplier and doesnt give a grand total at the bottom of the report, surely we are not expected to add each of them up, If the account enquiry report is capable of totalling…
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Update on reckon one
I applied to get reckon one to create payslips of employees, i even put my bank details to get reckon one four days passed but i still can't see anything