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how do i change my plan
how do i change my monthly subscription
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GovConnect company already purchase subscription but not show on portal
Hi, I have just set up the company under Rockon one Govconnect, I have all the details generated from Reckon one to notify ATO for STP registration, software ID etc, then when I went back to Reckon Customer Portal, Reckon Govconnect, I can't see this company at all, either on the "Gonconnect subscription" nor "share with…
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What should I do when client transfer his STP to us?
Hi there, I am an accountant , one of my client used Reckon mobile app to do stp by himself from July 2019 to March 2020. However, he wanted us to do his stp from April 2020. So, 1. Should I set up a new account for him in Reckon One? 2. What should I do before lodge his april wages to ato? What should I do to match the…
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Undo and update the last payrun but nothing change in STP to send update
Hi,I have done all my April payrun (4 payruns), they were paid and submitted to STP. My next payrun will be 4 May.To do the Jobkeeper flag by 30 April. I did undo the last payrun (20-26 Apr) and add JOBKEEPER-START-FN01 to the allowance to flag the first fortnight payment as they suggest from Reckon FAQ.I’ve already…
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Jobkeeper age limits.
Jobkeeper age limits. We paid a 17 year-old casual worker two fortnight job keeper payments and a day later was informed by accountant that 16-17 year Olds who are students and living at home are not eligible. Will ato honour and reimburse us. And he turns 18 in 3 weeks so do we stop paying him then put him back on job…
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Jobkeeper payment after paid parental leave
Hi I have an employee who had been paid under the paid parental leave scheme till the week ending 5 April. In this case, can I still claim Jobkeeper subsidy from the week starting 6 April or it has to be from 13 April to meet the fortnight rule? All your answers will be much appreciated. Thanks.
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How to post a total bank feed to two individual customer invoices
Hello, I have a question, I am new to REckon One.... how do I allocate a bank deposit of lets say $300 and allocate it to two seperate non related customer invoices? Lets say one customer invoice is for $200and the other id is for $100? How do i do this please?
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Jobkeeper Payment
I have a pay run tomorrow 30th April and have 4 eligible JobKeeper employees. Do I use the code JOBKEEPER-START-FN03 for this pay run as it is in the 3rd ATO fortnight.? It is however my first JobKeeper "claim". If I do this, will I be back paid for fortnights 1 & 2?Sorry, but I am a bit confused about this side of things.…
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Jobkeeper update or Unscheduled Payrun
Hi guys. We have done all the 4 weeks payrun for the month of April and reported the STP. The question is, how do we do the jobkeeper payment? Do we need to do UNSCHEDULED PAYRUN? Thanks in advance.
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Anyway to delete a Reckon GovConnect STP Entry - Jobkeeper issue
Hey all. This JobKeeper stuff is awfully confusing. Anyway i followed the Reckon email on how to add the new items for the allowance and process the PayRun Seemed to get through it okay and submitted it via the GovConnect STP link. Problem is i never noticed it did not have any figures in there. IE: I believe it was…
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BAS adjustment at 1A and 1B
Suggestion: Please add two lines in the Reckon One BAS statement review area for Minor Amendments that we can manually apply, that then update the 1A and 1B figures. Reason: When preparing a BAS statement, sometimes there are small corrections needed that have arisen from changes/corrections to data from a prior period.…
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ATO Integrated Client Account - not just GST
I see two problems. 1. The ATO no longer has such a named account. The ATO recently renamed it to 'Activity Statement account'. 2. I think the Reckon One system account has been put in the wrong place. Currently it is a sub account under GST Liabilities. However, it deals with more than just GST. A debit/credit on this…
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Can someone please help me with updating incorrect leave balances
Annual leave balance appear to be incorrect and I would like to correct these before I terminate my employee in the next relevant pay run so the correct amount of leave is paid out on termination. Can someone please assist with this ASAP
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Migrating data to new software
I am currently using the Reckon STP mobile app and have just registered Reckon STP reporting with ATO, so business currently has two software IDs. I wanted to migrate data from STP mobile app to Reckon desktop software. Can someone help with this?
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NAB bank data feeds not working AGAIN
Very annoying that the bank data feeds appear to be not working again for the NAB. I have had not transactions come through since the 22nd of April. Any ideas?