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Fast Coding bank transactions do not clear from Bank Transactions Tab
After coding imported bank statement items, from a Bank Feed, transactions on the Fast Coding screen which appear correct with a Status of "coded in Fast Coding" remain on this tab as expected, however do not disappear from the Bank Transactions tab and cannot seem to be cleared so that they appear on the Bank Account. On…
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Why do I not see money in transactions in my bank feed?
I'm getting all my money out transactions but no money in transactions - see exemplar below: According to my ANZ bank statement I received $8000 on 5 October 2020 but it's not showing up in my feed! Any ideas/advice welcome.
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Cancel Reckon One direct debit payment
Hi I am currently paying the monthly direct debit fee of $10 for Reckon One from my business bank account. The payment comes out on the 1st or 2nd of each month. I have recently subscribed to a new accounting software so I don't need to use Reckon One any more. I want to cancel the direct debit immediately so that I don't…
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Remittance Advice in Reckon One
Could you please let me know if you can send a remittance advice in Reckon One yet? I see it was on the drawing board over 4 years ago based on some previous posts. And if so, how please?
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How to find a negative export sales which never happened or entered, but shown in the GST summary
When I am doing GST summary, there is a figure of negative export sales figure. We didn't have any export sales, and I narrowed down the date to the specific date ( in my case it is 14/7). However, I didn't have payment received or paid on that date. I don't know how can I correct it since I cannot find it anywhere except…
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Stock Updates
I've entered my stock portfolio and want to understand how I can update automatically, or understand how the updates are managed.
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Timesheets and annual leave, public holidays etc.
Hi, We are using Reckon One for payroll and timesheets and our employees are set up with a start date and hours per week etc. so they are accruing AL and PL. When they enter their timesheet and select AL or PL does it automatically deduct it from their current accrual? There doesn't appear to be an option to actually…
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Statement configuration
Hi I am a very new user, I have been asked by my manager if it is possible to print status stamp - REMINDER on a statement. And is it possible to set up statement generation to automatically happen 10 days following eom? We would like to be able to send reminders to our customers who are 'late' paying as a gentle nudge.…
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Payroll lite allocation issue - How do you allocate 1 employees' pay to 2 bank accounts?
Have a employee that needs a portion of his wage sent to a separate bank account. Ive set it up in payroll (we have Payroll lite) but am having issues allocating it. Reckon doesnt allow me to do a 'partial payment' for payroll. Is there a way around this? How do you allocate it?
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no way to record a refund?
hi there very new to reckon and have just signed up to start doing my books properly in a new business thats taking off. i have so far linked my account and added codes to all incoming and outgoing money and attempted to reconcille but.... i have a number of refunds (from a range of things that i got money back from after…
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Change Budget settings
How can I change the budget settings from financial year to January to December in Reckon One.
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Can't login through Gmail in Firefox but OK in Chrome
I've been able to signon to Reckon One through my gmail account in Firefox since I started using Reckon One Payroll. Over the last few weeks, I've not been able to do this. It just returns me to the login screen. However, when I tried in Chrome, everything works perfectly. What has changed?
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Jobkeeper2 Tier 1 not updated in Oct
Morning, I am with Reckon One for payroll. I have realised I needed to put the JK-TIER1 allowance on all my staff in a payrun back on 30 Sept 2020. This payrun has been finalised and sent to the ATO. How do I reverse and update the payrun of 30 Sept 2020 so that the ATO will recognise my employees as "eligible"? Do I need…
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Access
hi team, password was reset today and failed attempts at login blocked account. Please reinstate asap, i need to work. Skips Direct skipsdirect15@gmail.com Sultan Sahin ID 1502877
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linked bank accounts
I have just set up reckon one and my linked bank" loan accounts" are descibed as credit card accounts. I set up the loan accounts in the chart of accounts as liability accounts but the sytem set up its own. can I change this?