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Final pay run for permanent staff
Hi, I'm needing to process the final pay run for a permanent staff member next week (the first time i've needed to do this). I know I'll need to pay out the staff members annual leave however is there anything specific that I need to do to mark it as the final pay run? Thanks
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Reoccuring invoices
I want to create invoices to be produced every two weeks and I want to be able to print them at the beginning of each month to go with product. Can anyone help. I can manage to set up as reoccuring but i cant seem to print ahead of time? Thanks
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Tax codes for items
My organisation is not registered for GST so I have tax turned off. I want to edit the description of one of my items and when I go to save it I get the following error: Tax is set as included but no sales tax code selected Any suggestions of how I can fix this please?
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Invoice shows customer display name, email shows organisation name
Hi Reckon Community Question: Is it possible to have an invoice show a customers "Display Name", then the email have the customers "organisation name" using the <organisation name> auto-fill settings? Backstory: I am a music teacher and the majority of my customers are young children, whose parents pay for their invoices.…
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PLANNED MAINTENANCE - Reckon One UK (3 May 2021)
Hi everyone, To ensure our services are humming along at top capacity, our teams will perform scheduled maintenance on Reckon One UK services early on Monday. As a result, there will be a short period where Reckon One UK services are unavailable to our UK users. You will be unable to access Reckon One services during this…
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how to treat income tax refund
how would i record a income tax refund in reckon one, back to the company would it be income or equity any help appreciated
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BAS screen
I am trying to maximize my simplified BAS screen, but the box is blocked out. Is there another way of maximizing it.
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Bank Feed Issues
Hi I am regularly having bank feed issues. I just logged in and all transactions since 14th April are not showing. I seem to have this issue more and more regularly and have to upload the transactions manually. Am I missing a refresh step or something that I should do when the feed does not happen automatically??
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Employee has disappeared
Hi, I was allocating my bank transactions and have noticed that two of our employees have disappeared from the supplier list?? I found one that now has a long number rather than his name, the other one has gone. I definitely did not delete them but have no idea how this has happened or how I can fix it??? THanks in advance…
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Help with leave balance adjustment
Hello, I've successfully adjusted leave balances for several employees using the 'YTD set up' in payroll settings. However, for one employee the 'accrued', 'used' and 'available' don't equate correctly. I have attached a screenshot. Can anyone offer solutions to resolve this please? Thanks in advance
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Urgent: salary sacrifice. Please help
Sorry to those that have seen this for a third time but I still have no idea how to fix my issue of salary sacrifice. I am the only one of my accountant's clients using Reckon One so he can't help me. When I salary sacrifice the pay advice comes out correctly, BAS is correct but the P and L is wrong as it includes it in…
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Invoice Logo Quality
I have recently started using Reckon One to test the waters, and today I've created my first invoices to send to customers. The quality of the logos is pretty awful. Whether for email or print, the letters and logo are blurry and look very unprofessional. I was wondering if I'm missing something or if this is Reckon…
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Invalid WPN for Reckon GovConnect - Single Touch Payroll
When trying to connect to set up my Reckon GovConnect - Single Touch Payroll, my WPN is coming up as an "Invalid ABN". There are some prior Community discussions related to this, but they are dated and imply that the WPN functionality was not previously available as there was an STP exemption for WPN holders until 1 July…
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Reckon Terminating
Hey guys, just wondering if someone could possibly help.. I run Reckon on a couple of different computers, and both are terminating when i try to create or print sales order, or create invoice.. Any ideas? Cheers
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Modules
Our Community Club currently are signed up to use the following modules. 'The Basics Core' 'Connect Your Bank' Can you advise how I can delete the 'Connect Your Bank' from our Modules as we have not used it and cannot foresee our Club using it in the future.