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Inactive employee preventing finishing pay run
I have had to undo several pay runs to fix some errors (with a Casual Loading pay item not being set up for Super correctly) but now when I try to save them its tells me that the pay run can't be finished due to at least one inactive employee. Yes there was one who finished a few weeks ago and they are included in the pay…
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Invoice number suffix
Hi community, I recently added a -dep behind an invoice number to indicate it was a deposit invoice and now all my subsequent invoice numbers have dep behind them. How do i return to the normal plain numbering system please.🙄
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Recurring Payments
Is there a way to process a recurring payment which is not due till some time in the future? It can be done in Hosted but having now changed to Reckon One I can set a transaction up as recurring and it will enter on the expected date but at times it would be usefull to enter it earlier.
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Upgrade from Easystart 2014
Hi, We are wanting to upgrade from our Reckon EasyStart, 2014 version. Is this possible? If yes, how do I go about this process? Thanks, Gemma
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Incorrect RESC
In all pay runs I have paid only the minimum 9.5% SG amounts for all employees. When I generate employee payments summaries an amount appears in the RESC, it also does this in my STP summaries? I have checked all pay runs and they all report the 9.5% SG amount. Why is this happening?
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Reckon GovConnect subscription disappeared
Two days ago I linked a client's ABN to GovConnect to try and set up STP. It was definitely linked correctly at the time, as I was able to call the ATO and register the software ID. However, when I logged in today on the same account, the GovConnect subscription was not there. I tried linking the same ABN again, but get…
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P&L reporting for only selected accounts?
As a community choir, we have 100+ singers (customers). We run several concerts per year, and a P&L is required for each separate concert. Ticket sales and concert-specific expenses are tracked with appropriately named accounts. I can find no way to create a P&L report in which I can select only those specific accounts…
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Customer and supplier is same person
As a community choir, we have a 100+ singers (customers) who pay an annual membership fee at the beginning of the year. Sometimes this needs to be refunded much later. But to do this they have to be classified as a supplier. How can I use the same name for this singer who is both a customer and a supplier?
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Manually Imported Transactions
I am having an issue regarding manually imported transactions (i.e. CSV files or QIF files) & navigating away from the import/reconcile screen, resulting in the non-actioned transactions disappearing when you revisit the import/reconcile screen. I have tried a few different browsers and the same thing is happening.
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Moving up from 2014 version
Hi there, I'm finally moving up from my 2014 version of Quicken Accounts. I have a big question that I need help and/or a workaround. I run some of my bank accounts with sub-accounts. So the big question is, how do I do this? For example Savings Savings: House Insurance Savings: Mobile Phone Savings: Internet Now some of…
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Reckon Accounts 2014 Academic Edition
When installing the software I have received an error message 'Error 1920. Service QuickBooks Database Manager Service (QBCFMonitorService) failed to start. I have Windows 10 Any help is appreciated
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Split Payments
Can a split a payment received via the Bank Transactions and allocate it to multiple invoices?
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Display Name and Name fields
I use the Products & Services template for all of my invoicing. The majority of my invoicing is to individuals as I am an ebay seller. Since the last update, when I add a new invoice (to a new customer), if I do not add the 'customer name' as well as the 'display name' there is no name printed, just an address.…
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Nil debtors balance not matched off (journals)
This should be simple, but I can't see how to do it. Someone has a couple of debtors with 0 balance but not matched. The first couple of years were entered for comparison purposes as journals. Do I have to delete the debtor lines and re-enter them as invoices, and the same with the payments the following year, or is there…
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Creating new items = crashing
Hello hoping you can help, as this is causing some frustration. When creating a new code our system crashes and shuts down, when rebooting then repeating that same step the system crashes, again. Can you please assist?