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cant send my file to Gov connect
Hi i need to change my branch number to 003 and when i do i cant send my file to Gov connect. i get this message " An error occurred submitting single touch payroll details to the API." When i take the 003 back out of the field in setting it will work. How can i change my branch number to comply with the ATO? Peter.
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One-off Salary Sacrificed Employee Contribution to Super
Hi, I am trying to retrospectively set up a one-off Salary Sacrificed Employee Contribution to Superannuation for the 2020/21 Financial Year in order to (eventually) run an update EOFY STP report to the ATO. The payment was in the form of a lumpsum to the Small Business Clearing House for one employee and was made in June…
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COMPANY SNAPSHOT
Hello Everyone, I am having a few issues on reckon. I need the following snapshots on the company snapshot section. Income and expense trend Previous year income comparison Customers who owe money Expense breakdown Top customers by sales Previous year expense comparison I dont have these available in my six options yet the…
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Multiple recurring transactions error
Hi, Reckon one is sending multiple duplicate invoices to customers, instead of the one per month. Raised as a fault over 2 weeks ago, no response to emails, phone support says "someone will get back to you but I dont know when" Have 2 CAS incident numbers now for the fault. Must be a few others experiencing this as well?
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Items not showing Gross amount
Hi, I am the treasurer for our local P&C, we are not registered for GST. When I enter items bought and sold, it is in Net only, and comes through to the invoices as net and I need to change the prices to Gross, If I change the items to the Gross price my item reports then Gross up the sales of items which gives me an…
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Can I run a transaction report that sorts or includes reference number
With all our money in transactions (which are manual as we dont use the invoicing module) we put or manual invoice number in the reference field - is there any report I can run that will capture these invoice (reference) numbers - thanks
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Super fund bank details reckon one
Hello I am struggling with a basic concept here. I've set up a super fund in the appropriate location. In the bank details section, I'm not sure what information to put as the wording is ambiguous. I plan on using Ozredi to process super. Do I put the bank account from which the super funds are being paid, or the bank…
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Completed = No
Hi all, I haven't signed into my ReckonOne account since March but wanted to go in and assign categories to all my bank transactions. Unfortunately it reached 26 June and then stopped. On the screen I see this: How do I get it to restart pulling the bank feed to resume the earlier dates?
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Dividends in Reckon One
Just wondering how you would set this up in Reckon One so you can pay out a dividend? Thanks!
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NCG tax postings to Liabilities.
I have just seen that Reckon one is posting NCG tax postings to Header GST account, not actual account shown in settings. Any ideas?
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Migrate data from Reckon Quickbooks Accounting 2010/11 to Reckon One
I have a 30 day trial of Reckon One but if I can't migrate my existing datafile across, it might not be the right programme choice. What options are there for converting from QB Accounting?
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Overdue/Unpaid Invoices
Hello All, Is there a way we can automate reminder emails/overdue emails for invoices? Thanks,
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How to: I sent an invoice to a customer and they paid for part of it but never paid the whole amount
I sent an invoice to a customer for a service and they paid for part of it, but never paid the whole amount. I applied the payments they gave me to the invoice. I am still owed $100. I know they do not intend paying the rest and I am sick of chasing them for payment and do not want to see this money owing every time I look…
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Invoice Date
An invoice that has not been paid has an incorrect date. How do I change the date in Reckon One? Edit invoice does not allow the date to be changed.
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Payroll schedule employees
Is it possible to create the new pay run with only the employees from the previous payrun. I have employees who are still officially employed but not working and every week I have to delete them from the new pay run