Reckon One
Archives for November 2021
Discussion List
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Pay Run Submission errorReceived error message after submission which says "Either the ATO is down or Reckon SBR is un…
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Open tabs in a new window.Is it possible to setup reckon one to open tabs in new windows by default so I don't have to reset …
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Asking for correct STP submissionRecently, I submitted STP report for my client via Reckon One. However, unfortunately, I uploaded a…
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Customer information went missingIt is weird but happened several times recently. I entered the customer postal address, business ad…
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chart of accountsHi, I have a client that uses Reckon One and when she sent me through her profit and loss all her e…
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How to reconcile bank to pay run when wrong amount paid from bankHi I've created pay runs correctly however I made en error and under paid from the bank account and…
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Transfer Reckon One data to mobile app?I have Reckon One with the Payroll and Tracktime modules and have just downloaded the Payroll app -…
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Re-send Invoice by emailHi, I am not able to re-send an invoice by email. When I have the invoice open and click on email, …
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lost programgood morning. our computer was compromised and has been wiped clean. we are unable to re-install o…
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Under Billing - modify subscription paymentI am using Reckon One and under Billing I want o remove the credit card and replace it with a bank …
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GST summary and Activity statement (BAS) figures do not matchTo prepare the BAS for July-Sept, I've run GST summary and Tax code transactions reports to get my …
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ReceiptsI was wondering how to enter receipts of thing I've bought ? I only new to this and not good with c…
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PayrollHello there I am in need of help. I don't think I am or have set up my employee correctly. I think …
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SuperannuationI have a new employee and his superannuation is not processing. He earnt over the min amount and i…
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Invoice says paid but payment not allocatedI have an invoice that says paid but still has a full outstanding balance. It shows up in invoices …