Important Announcements for Reckon One 📢

Reckon Payroll upgrade is now available for Reckon One! 🚀
Your new Reckon Payroll upgrade is now available for Reckon One! 🎉 Hi everyone! We're really excited to introduce your new Reckon Payroll experience - now available via the green banner at the top of your Reckon One book! All your existing data will seamlessly populate in the new experience, allowing you to dive right in…
Upgrading to Reckon Payroll from Reckon One 🚀
Upgrading to Reckon Payroll for your Reckon One book Hi everyone! We’re really excited to share a new upgraded Reckon Payroll experience for our Reckon One payroll customers! 🆕✨ In this video, we’ll give you a quick intro and overview of transitioning to the all-new Reckon Payroll experience for Reckon One! All of your…
Known issues & fixes - Reckon Payroll upgrade ⚠️
Hi everyone We're really excited to deliver the Reckon Payroll upgrade to our Reckon One and Payroll Premier (desktop) customers. Overall, the upgrade has been going really well with a huge number of users successfully making the move to Reckon Payroll 🎉 Our teams have worked very hard to make the switch as seamless and…

Reckon One

Archives for December 2021

Remittance Advice doesn't show Reference Numbers or Credits taken - for Reckon One
Hi Guys I have just been advised by a supplier that the remittance advice in Reckon doesn't show the reference number? or credits taken? Their invoice number (usually entered in the reference area doesn't show at all only our bill number which is totally useless to everyone including me) so can we get this changed? also…
Additional Super
Good evening Brains Trust I hope you all have had a great festive period so far. I have a client that needs to adjust the super for an employee I have set up the additional super pay item. I have set this up exactly the same as one of my other clients and When I go and create a unscheduled pay run add the employee and try…
unexpected error saving a billable timesheet record
Has anyone come across an unexpected error saving a billable timesheet record? That's just started for me, and is currently blocking me from billing clients for December.
basic core and payroll modules - off line access
Hi team , if I am traveling and have no internet but want to go through my accounts offline ? is it possible to use basic ore module offline to finalise BAS Regards SM
Top menu bar
For some reason the top menu bar does not show for me in Reckon One. Suggestions welcomed please.
Adding an Accountant
My system does not behave as per videos or User Guide when it comes to trying to give my Accountant limited access. When I open "USERS", the only option that comes up is "Staff". There is no option to nominate a New User and to initiate obtaining a Reckon ID for them. Is my software obsolete?

Reckon One

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