Important Announcements for Reckon One 📢

The Reckon Payroll App is now available for Reckon One users upgraded to Reckon Payroll! 📱
We're excited to announce Reckon One users who have upgraded to Reckon Payroll can now access Reckon Payroll from your mobile, with our free companion app! Process pay runs, manage leave and STP reporting from your smartphone. All your data syncs seamlessly across devices, giving you the ultimate flexibility to manage your…
Upgrading to Reckon Payroll from Reckon One 🚀
Upgrading to Reckon Payroll for your Reckon One book Hi everyone! We’re really excited to share a new upgraded Reckon Payroll experience for our Reckon One payroll customers! 🆕✨ In this video, we’ll give you a quick intro and overview of transitioning to the all-new Reckon Payroll experience for Reckon One! All of your…
Reckon Payroll upgrade is now available for Reckon One! 🚀
Your new Reckon Payroll upgrade is now available for Reckon One! 🎉 Hi everyone! We're really excited to introduce your new Reckon Payroll experience - now available via the green banner at the top of your Reckon One book! All your existing data will seamlessly populate in the new experience, allowing you to dive right in…

Reckon One

Archives for January 2022

Customer Invoice Search
I have tried to find where to search for a customer's transaction history with balances, best I can find is Reports centre - customers- entering reporting period - selecting "Selected customers" and then Refresh. But then when I want to see the detail of one or more invoices, I can't drill down from this list. Is there a…
Can't Enable GovConnect
Hello, I’ve been trying to enable GovConnect but I can’t as it’s said that our ABN has already been registered. Actually, this is the first time we use Reckon One, so I don’t know why. Could you help me with this issue, please? Our ABN is 91647244077 Thanks in advance! Lana.
Separate company
This discussion was created from comments split from: home and business program.
Change fond size in report printing in Reckon One
When printing a report the fond type set seems automatic and very very large. Is there a way to change that? To reduce the fond size and use less paper when actually printing it out. I try to avoid printing but sometimes, too often, it is required.
**RESOLVED** Reckon One performance issues (13 January)
Hi everyone We are currently investigating performance issues affecting Reckon One. Early indication shows that reports and invoices are failing to load properly. Our Dev team is looking into this as we speak and we hope to have it resolved very shortly. Sincere apologies for the inconvenience this is causing currently.…
Book keeper
Hello...We are looking for book keeper that can help me with Reckon One accounting software please?
STP
Hi , My last 2 pay runs ,I have received two error messages trying to submit to STP from Reckon One. The messages are different: First time the response message is - "ATO sent the poll response but the service failed to deserialize it." Second time the response message is - "Either the ATO is down or Reckon SBR is…
Pinch Payments Integration with Reckon One
I'm trying to integrate Pinch Payments to allow customers to click through from invoice to online payment. Reckon seems to be importing into Pinch, however I can't seem to activate Pinch within Reckon like I can activate Paypal, Braintree & ezidebit. So there is no link on the invoices to go through to online payments.…
Running payroll in NZ with Reckon One
As a NZ-based Reckon One user I need Payroll (which Reckon One does not natively support for NZ), so would you: a) sign up for a complimentary third-party service b) upgrade to Reckon Accounts Hosted (which natively supports Payroll) I ask, because I have been looking at a third-party solution and have got stuck with no…
STP Errors
Hi There, I have received two error messages trying to submit to STP from Reckon One. The messages are different: First time the response message is - "ATO sent the poll response but the service failed to deserialize it." Second time the response message is - "Either the ATO is down or Reckon SBR is unavailable." Is there…
home and business program
How do i obtain the figures for the bas quarter ? I go to tax detail and click on last quarter but it tells me there are no entries. Every thing has been posted and reconciled to the bank. Is there something that should be ticked for the figures to be to transferred here?

Reckon One

Discussion List