Important Announcements for Reckon One 📢

Reckon Payroll upgrade is now available for Reckon One! 🚀
Your new Reckon Payroll upgrade is now available for Reckon One! 🎉 Hi everyone! We're really excited to introduce your new Reckon Payroll experience - now available via the green banner at the top of your Reckon One book! All your existing data will seamlessly populate in the new experience, allowing you to dive right in…
Upgrading to Reckon Payroll from Reckon One 🚀
Upgrading to Reckon Payroll for your Reckon One book Hi everyone! We’re really excited to share a new upgraded Reckon Payroll experience for our Reckon One payroll customers! 🆕✨ In this video, we’ll give you a quick intro and overview of transitioning to the all-new Reckon Payroll experience for Reckon One! All of your…
Known issues & fixes - Reckon Payroll upgrade ⚠️
Hi everyone We're really excited to deliver the Reckon Payroll upgrade to our Reckon One and Payroll Premier (desktop) customers. Overall, the upgrade has been going really well with a huge number of users successfully making the move to Reckon Payroll 🎉 Our teams have worked very hard to make the switch as seamless and…

Reckon One

Archives for April 2022

Bank feed
We have an auto bank feed for bank transactions. Looks like as soon as new transactions were added, the old transaction disappeared. Now Bank transaction tab shows bank transactions from 12 April. I had this issue in March QTR, I had to manually upload bank transactions.
Instructions needed to lodge BAS via Reckon One
I have been trying to find a guide or instructions on how to lodge a BAS directly from Reckon One to the ATO. The only info I can find is a few years old and mentions Auskeys so I think that's obsolete, and other instruction only show how to run the reports and 'mark' the BAS as lodged. Could someone please share a link to…
Supplier Invoice - Error message Discounted tax amount for line item 1 is incorrect.
Reckon One - occasionally I have a supplier that has both GST free and GST items, In the past I could have one line with NCF for GST free purchases and one line with NCG taxcode to indicate GST purchases. However, today I received the error code "Discounted tax amount for line item 1 is incorrect" which refers to the NCF…
Is it possible to attach files (JPEG, PDF, etc.) to invoices in Reckon One?
Is it possible to attach files (JPEG, PDF, etc.) to invoices in Reckon One?
Pay run
Hi I am new in using Reckon. I am trying to do a pay run, but after adding the pay run, there is no employ names is the run. I have added employees. Please help
When do bank transactions appear from feed
Hi there I am new to Reckon One. I have set up a Bank Feed. I have linked my accounts. When will I see the transactions in my Reckon. When I look at the "upload source it says the name of my bank but Date of last import = "never Imported". I cant see anywher ein my system to promt Reckon to download transactions.
What happens with access to Reckon One payroll data when the payroll module has been switched off?
I have noticed that a client in Reckon One who stopped employing in March 2022 and has switched off the payroll module (so as to not incur unnecessary costs) now no longer has access to these records? Also, I have noticed the same thing has happened with other client books which are no longer using the payroll modules. I…
eInvoicing for Reckon One is now live!
eInvoicing for Reckon One is now available! We are excited to announce that eInvoicing functionality is now live in Reckon One! This new functionality is included as part of the Invoices module - so there's no additional cost! eInvoicing is the instant digital exchange of invoices between each party’s accounting software…
Multiple books
Hi, My husband and I have 2 separate businesses. I have recently started mine and I am wondering if I can add a reckon one book to our existing reckon one profile but pay for the 2 books separately. Or if I create another log in can I link the 2 books somehow? Thanks
Invoices slow to load
Hi all, I regularly encounter the problem of my invoices being super slow to load. I have probably 3 to 4 pages of invoices. When i click on invoices, sometimes I'm waiting for a minute or more for them to load. I get the message "There's nothing here yet.....". Even trying to use the arrow to get to the next page of…
How do I automatically add employees onto a payrun using the previous week or a template?
How do I automatically add employees into a payrun using the previous weeks payrun employees or using a template rather than manually adding them one by one? I have too many employees which takes a lot of time and the reckon interface is slow and clunky which wastes a lot of time. Thanks
Reckon One modules
Hi I am changing back from Reckon one to hosted - I changed my subscription to basic knowing that the renewal isnt until April 14 so I still had time to do my reports anyway I just logged on to get a few more reports and my payroll is gone :/ so I cant access them??? this doesnt renew until APRIL 14 so why have I lost…
How to prepare BAS
Hi , very new to reckon and have not done BAS before it was always done by an accountant . is there any video or tutorial which will train be prepare BAS , Thanks
Reckon one - how do I add a new bank account
Reckon one - how do I add a new bank account - it's day one of my free trial
Recurring invoices working?
Is there a problem with recurring invoices in Reckon One at the moment? All of mine have been made inactive all of a sudden.

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