Important Announcements for Reckon One 📢

Reckon Payroll upgrade is now available for Reckon One! 🚀
Your new Reckon Payroll upgrade is now available for Reckon One! 🎉 Hi everyone! We're really excited to introduce your new Reckon Payroll experience - now available via the green banner at the top of your Reckon One book! All your existing data will seamlessly populate in the new experience, allowing you to dive right in…
Upgrading to Reckon Payroll from Reckon One 🚀
Upgrading to Reckon Payroll for your Reckon One book Hi everyone! We’re really excited to share a new upgraded Reckon Payroll experience for our Reckon One payroll customers! 🆕✨ In this video, we’ll give you a quick intro and overview of transitioning to the all-new Reckon Payroll experience for Reckon One! All of your…
Known issues & fixes - Reckon Payroll upgrade ⚠️
Hi everyone We're really excited to deliver the Reckon Payroll upgrade to our Reckon One and Payroll Premier (desktop) customers. Overall, the upgrade has been going really well with a huge number of users successfully making the move to Reckon Payroll 🎉 Our teams have worked very hard to make the switch as seamless and…

Reckon One

Archives for August 2022

Error message
I am getting this error message on every new financial year. Please help.
TPAR error message
· · One or more suppliers has missing information. Please review and action the supplier status before generating the file HELP - I have checked each supplier does not have any spaces before or after names, or in ABN, they do not have the same address in 2 fields. I can view the TPAR but not generate a file for the ATO.…
Reckon One payroll module & full accounting package
Please please help i have spent so much time on the phone with Reckon trying to get help on this issue with no result. we used the reckon payroll module for the last financial year. Now we are adding other modules to use Reckon as our complete accounting package. However the bank balance for payroll has carried over in the…
Disable einvoicing?
Hi, I enabled einvoicing recently, and I was just going to use to test an invoice with some clients. Instead it has automatically resent all my existing outstanding invoices, and any new ones I create to one of my clients without even asking me. I want to disable this service by there appears to be no easy way to do this.…
E0000000001: Cashbook ID can't be empty.
Getting this message when trying to receive payment on a invoice. ** I have just activated Einvoicing - don't know if this error is related to that.
Archive Invoices
Hi Is there a way to "archive" invoices that are never going to be paid? I have a number of invoices that were issued in previous financial years that are not going to be paid and it's a pain having them sitting in the "Unpaid Invoices" section. Thanks Mikaela
Extra tax deducted when dates are listed for time and a half
EARNINGS & LEAVE Note: If the Date from and Date to fields are entered on non-leave items, the ATO casual daily tax table may be used to calculate PAYG tax (NAT 1024) This is the message on Reckon 1. Is there any way to stop this from happening and just take correct tax on gross figure
Error on STP file
Hi All Have been using the Reckon One Payroll for a few years now with no problems, but in the last weeks every time I send STP to ATO I have been getting an error message instead of success as before Error message is The value specified for an item does not match the item type (value = "", item type = String, uniqueID =…
TPAR report X Unknown error
I am trying to generate a TPAR report for the 2022 year. After I select the 2021-22 year, I get the following message: x Unknown error. Last week the report was generating ok, but I did need to complete some of the missing details for a handful of suppliers. Now that the suppliers details have been updated, I cannot…
How to remove a timesheet that has been paid from a payrun
Hi, We are processing payroll of casual employee based on the time they record in reckon timesheet. This is done on a weekly basis. some times we have to run payroll twice for the same time period because of the delay in submitting timesheet by some employees. In the second pay run for the same period, the system picks up…

Reckon One

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