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Reckon One downgrade
I have a client who no longer needs all the modules he's paying for in Reckon One. He has asked me whether data in those modules is still retained if he downgrades or is it lost? Many thanks
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Making Supplier "Terms of Payment" Inactive or amending them
I have created a Terms of Payment for EOM Nett 30 days but I want to make this inactive or amend it as I have typed in incorrect details. Can someone please explain how to do this?
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MFA on multiple machines
I use my Reckon One account on multiple machines (office computer, site computers, laptops and ipads). Depending upon where i am I will use one or other of these to process pays and then need to upload that info to the government using govconnect. It seems from what I have read but never spelt out as such that I can only…
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This is the error message from ATO
Hi I just tried to lodge my STP and I get an error message that "Either the ATO is down or Reckon SBR is unavailable." I noted there was a problem on ATO side on Sunday 20th November 2022. May I know what happened to ATO and how can I resolve that?
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Is it possible to archive previous years of data?
I have been operating Reckon One for three years and am being overwhelmed by several years worth of transactions and invoices all sitting in current accounts, especially when internet is slow. Is there some way to archive previous years, e.g. make a copy, and start a new book even. Does that mean double the monthly cost?…
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How do I change the ledger account applied to a Reckon One transaction?
I have applied an incorrect ledger account to a transaction. How do I change it?
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attachement is important in accounting process
a post for everyone discuss i have used this software over a month, just found i am unable to upload supporting documents in section of MONEY IN and journals. this is really important aspect when you record a journal and issuing invoice as it tells you that why do you have to do the transaction and also recalls the memory.
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print question for all transactions
hi all assuming if i have 100 transactions in bills or invoices or journals whatever, but i want to print them at the end of month in one time, how can i print them all together . thanks
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setup recurring transaction for general journals
hi all i am wondering how to set up a monthly journal (not bill or invoice) an example for vehicle depreciation monthly journal: dr vehicle depreciation expensen cr accumulated depreciation thanks
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Bills and Journals
newbie here, i was wondering is that same thing if i record a transaction such as expense in either bill or Journals? thanks
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eInvoicing Maintenance (24 November) 👷♂️🛑
eInvoicing Maintenance - 24 November Hi everyone, eInvoicing services will be undergoing maintenance on Thursday night. Maintenance will occur between: 8:00PM - 11:00PM (AEDT) Thursday 24 November 2022 This maintenance will affect Reckon One users who are currently using eInvoicing as the delivery method for invoices. You…
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How do I restore a backup from my old QB accounting software to my new Reckon One.
I am a very basic QB user and have just been advised that my 07/08 desktop program is no longer supported and is deactivated. I still have access to the program and have backed up the data that dates back to 01/07/2008. I have opened a new Reckon One account but I cannot work out how to restore my back up to the new…
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Bank Connection - Re-Authorisation
Hi All, My bank connection had stopped working. I tried to re-authorised but could not get it to work. Would appreciate great help from the community. Thanks James
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Pay Items not loading in Reckon One
This discussion was created from comments split from: Reckon One access issue - Permission to view widgets (17 November).
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📢 Important Update: STP Phase 2 & Reckon software
IMPORTANT UPDATE: STP Phase 2 for Reckon software We contacted you last year to advise that Reckon had secured a 12-month deferral for all our customers and partners to start STP Phase 2 reporting from 1 January 2023. This deferral has now been extended by the ATO for a further 6-months. This extension will allow us to…