Important Announcements for Reckon One 📢

Reckon Payroll upgrade is now available for Reckon One! 🚀
Your new Reckon Payroll upgrade is now available for Reckon One! 🎉 Hi everyone! We're really excited to introduce your new Reckon Payroll experience - now available via the green banner at the top of your Reckon One book! All your existing data will seamlessly populate in the new experience, allowing you to dive right in…
Upgrading to Reckon Payroll from Reckon One 🚀
Upgrading to Reckon Payroll for your Reckon One book Hi everyone! We’re really excited to share a new upgraded Reckon Payroll experience for our Reckon One payroll customers! 🆕✨ In this video, we’ll give you a quick intro and overview of transitioning to the all-new Reckon Payroll experience for Reckon One! All of your…
Known issues & fixes - Reckon Payroll upgrade ⚠️
Hi everyone We're really excited to deliver the Reckon Payroll upgrade to our Reckon One and Payroll Premier (desktop) customers. Overall, the upgrade has been going really well with a huge number of users successfully making the move to Reckon Payroll 🎉 Our teams have worked very hard to make the switch as seamless and…

Reckon One

Archives for March 2023

Annual leave payment is still appearing on payslips
Hi everyone, Last year I processed annual leave payments but the annual leave amount is still appearing on the payslips. Even though the NET Pay is still correct but it is just annoying to have the annual leave appearing on every payslip. Can anyone help me with this problem please? Thank you so much
Novatti issue affecting Reckon Payments - 30 March
Novatti platform issue affecting Reckon Payments Hi everyone, Unfortunately our payments platform provider, Novatti is currently experiencing intermittent stability problems which is causing our Reckon Payments service to be unavailable. We apologise for any inconvenience this may be causing at the moment and understand…
Trust loan provision accounting
Hi, We have a family trust where a loan was made to beneficiaries. It needs to be accounted as a loan rather than a distribution as repayments are being made with interest. We are using Reckon One and the loan has been recorded as a current asset and when repayments are made the loan current asset account is being reduced.…
Reconciliation query
How do I permanently set the date to ascending in Reckon One Reconciliation please?
RWT
I'm a contractor who is liable for RWT to be deducted from some of my invoices. Normally in the past this was calculated by their accountant and deducted, but more recently it has been requested to be shown on my invoice. I can't find a way how to do this in Reckon One - does anyone have any ideas? Thanks, James
Reckon One v Reckon Hosted
I am struggling to figure what the difference is between One & Hosted. I see One you can upload your bills to be paid to it, but am not sure about with Hosted. I am using Enterprises at the moment and cannot see how to upload a bill to be paid to it. Also can I give the Accountant access to check the file online? It says…
Downgrading invoice module
Hi there, I'm not using my invoice module anymore in my reckon one book and want to downgrade from lite to "not yet" for the invoicing module. Is there a way to downgrade this module since I'm no longer using it but still be able to see the past invoices that I've created? Or will I not be able to access/view these…

Reckon One

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