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Reckon is slow as
with all the changes, how about fixing the loading times so you don't have to lose half the day trying to do a pay run. also good job on stp phase 2 not being able to change any payslips
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Error when trying to update employees
This discussion was created from comments split from: Update to STP 2 Employee problem.
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Reckon Payroll upgrade for Reckon One - Frequently Asked Questions (FAQ) 🙋♂️
Upgrading to Reckon Payroll - FAQ & Important things to know Hi everyone! We've put together a few important things to know and answers to common questions when it comes to Reckon Payroll so your upgrade is as smooth as possible. Check it out below! I have logged in and entered my MFA, why am I being told that I don't have…
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ErrorCode occured while creating employee from the payrun
I have just migrated to STP phrase 2, and attempted to update an employee details. Then this happened: If I enter the edit employee it allows me to go into the Leave set up, then save and I received this message: Employee details not saved ErrorCode occurred while creating employee from the payrun Need help how to resolve…
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Add new employee in reckon one, always being informed employee details not saved
I have upgraded the system to STP phase 2 , I am unable to add new employee. I am informed that" employee details not saved because super fund needs to be linked a super contact". However, I can only complete leave entitlements settings, the rest function appear to be grey, no way to move to other employee setup function,…
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employee incomplete after migration
I am having an issue with one employee coming up as incomplete after migrating our data yesterday . Employee details not saved ErrorCode occurred while creating employee from the payrun I have gone in and changed the email address which the system accepts but on the leave accrual page I get the above message no matter what…
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Cannot Proceed with upgrade
Once I have logged in to Reckon one book and across the top it says STP Phase 2 is here! Head over to our new and improved payroll experience and get ready for the next phase of Single Touch Payroll before 1 October 2023. Learn More Click on that and you select company - step 1 of 3 Step 2 of 3 is Status ACTIVE Branch…
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Payslip , ABA file etc...
In Phase 1, I could set up the default password when I send out the payslip. For existing employees, the default password still works. I have added a new employee. Where do I set the default password? The new staff just told me that her payslip is not password-protected. Also, where can I set up the default message with…
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Payslips not being received by email
We have just moved from payroll premier to cloud based payroll program and after my first pay run the pay slips are not going by email even though I clicked email payslips and cc myself - none were received by employees or myself. Is there a specific setting that needs to be updated? Look forward to a reply as soon as…
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I'm trying to upgrade to Reckon Payroll, why am I being asked to setup my company?
Company Setup when trying to upgrade to Reckon Payroll I'm a Reckon One user trying to upgrade to Reckon Payroll but I'm running into a company setup screen rather than Reckon Payroll just opening up directly, why is this happening? If you've been using Reckon One for payroll and STP submissions for a while and are now in…
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Getting to know Reckon Payroll - Webinar Video 🎥
WEBINAR - Getting to know Reckon Payroll 📽 Hi everyone! In case you missed our Reckon Payroll upgrade for Reckon One webinar live, you can rewatch the recording below 😊 If you have any questions or queries on Reckon Payroll, ask away by creating a new post HERE.
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You don't have access to this book - Reckon Payroll upgrade
This discussion was created from comments split from: We are using ReckonOne to do our payroll, do we need to upgrade to Reckon Payroll?.
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STP Phase 2 - Leave Annual Cashed out in service
I have a single part-time employee who chose to cash out her leave in service. That is, her hourly rate is adjusted inclusive of her pro-rata leave (using the calculator from calculate.fairwork.gov.au). In Phase 2, as I understand, the pay components must be separated. How do I set this up in Reckon One STP Phase 2? When I…
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Reckon Payroll upgrade - asking for branch number
This discussion was created from comments split from: Everything you need to know about the Reckon Payroll upgrade for Reckon One! 📌.
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Upgrading to Reckon payroll - company setup
Hi, I'm trying to set up Reckon payroll but when I click on the 'Check it out' banner from Reckon One, it takes me to a page to set up company details. However once I get to Step 2, it asks for a branch number (which we don't have). If I try to put in '001' it tells me that the ABN and branch number are already registered.…