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Error message on STP2 declaration
Hi Rav Am having issues sending my STP2 declaration to the ATO. Book 1 - no issues - Book 2 has been a whole other story! Here's the snip Cheers Janine
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Cannot go past STP2 whilst preparing employees because of one employee with Foreign Resident status
Hi there Not having much success with trying to complete my Employee list because I have one employee who has a 'Foreign Resident' which the Checklist has input itself. I cannot input any information for the 'Home Country' field nor can I delete this employee anywhere. Help please!
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cannot process pays after migrating to STP2
I'm stuck in a loop and cannot process payruns as I get an error msg: "InterimSTP2EmploymentTypeld can only be used on STP version1. Super fund needs to be linked a super contract." The bot did not help at all.
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stp2 merg has led to a doubling of ytd values
I thought that I had successfully updated my employee details last week however when I went to do payroll I had trouble moving forward due to an error with default super fund, which I have now corrected. However this process then required me to update ytd values, which I have done however NOW it seems that these values…
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Error Message when selecting Mark As Paid in Payroll
I have created my first pay run under STP2. When I select Mark As Paid I get an error message saying "The Journal does not balance" then showing 2 amounts and the difference between the two. Where do these two amounts come from and how do I fix this as I have pay run this Friday. Thanks
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Error when trying to submit to ATO
Hi, I've just upgraded Reckon One Payroll to STP2. I'm processing my first pay run since the upgrade. When I click on the "submit to ATO" button I get an error message "Object reference not set to an instance of an object". I'm not sure what this means or what I need to check. Any suggestions would be welcomed. Thanks
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Issue updating from Reckon One to Reckon Payroll
In working through the upgrade I am now getting the following error and cannot access payroll. I was up to reviewing the allowances when this error occurred and cannot move past this point.
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STP2 issue
When I have tried to upgrade to STP2, I notice my Book Name is blank and this is preventing me from moving forward, how can I resolve this?
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✅RESOLVED✅ 500 Server Error & Blank screen when editing a pay run - Reckon Payroll (5 September)
Hi everyone We're currently investigating reports from some customers who are receiving a 500 Internal Server error message when trying to access an employee and/or a blank menu when attempting to edit a pay run. Screenshot examples of the errors below. Our teams are currently investigating this at the highest priority and…
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Don't have permission to view Reckon Payroll
I have "Super User" access to the Reckon books that I use, but when trying to update for STP2 I keep getting this error. Another post said to take authorisation away and re-give it and wait a few hours, which we have done, but I am still getting the error. Any ideas please?
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YTD
I ran our first pay run after moving from payroll premier to reckon one but notice the YTD have not updated in the employee's record - it did update on the pay slip though. Any suggestions why this would happen. Also once we have rectified this can I set up STP2 now having done one pay run or do I need to do something else…
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Any reason I can't edit my payroll?
Have just changed to the new STP2 system and doing a payrun but need to edit several employees. Click on the edit icon and the screen appears but doesn't load... Any suggestions? Thanks
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Is there a different way to print Payroll Reports in STP2 ReckonOne?
This just isn't cutting it..... Don't need the reports index in the print just the vital details which won't print as the Reports index is taking up all the room...... Thanks
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Reckon is slow as
with all the changes, how about fixing the loading times so you don't have to lose half the day trying to do a pay run. also good job on stp phase 2 not being able to change any payslips
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Error when trying to update employees
This discussion was created from comments split from: Update to STP 2 Employee problem.