Single Touch Payroll App
This area is for conversations related to our free Single Touch Payroll app for Android and iPhone. Specifically built for micro-businesses (1-4 employees), our app makes STP compliance a breeze!
More info here -
https://www.reckon.com/au/single-touc...
More info here -
https://www.reckon.com/au/single-touc...
Discussion List
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RedundancyHello Does anyone know how I can record a Redundancy payment in the Single Touch Payroll App? Thank… -
Employee pay run submitted - error receivedHi, I entered a pay run today and the received this error " Either the ATO is down or Reckon S… -
STP Free App - new phone login problems - Old phone screen diedI have been using the free STP app on an android phone on behalf of a client for several months. T… -
Forgot to tick "this is last pay for FY"I made an error and didn't tick the "this is last pay for FY" when I did the final pay ru… -
How do i change the pay date on already submitted payruns that I have submitted?I have submitted the actually payday date wrong on a pay run somehow and want to change it to the c… -
Single Touch Payroll AppI have change the profile phone number in Reckon Portal but still when i try to revoke 2 factor au… -
Information has disapearedHello, I tried to set the app up on my phone to assist my client with some issues using the app. I… -
Year end finalisationCan someone please provide me with instructions on how to finalise the payroll at the end of the fi…
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I have a STP account the email address is no longer operational, so requires to be updated to a newA few weeks ago there was an update to the STP App, I tried to sign in and I was unsuccessful... o… -
Uploaded a Replacement File and forgot to tick replacementHi. I uploaded a replacement file for my last pay period and forgot to tick that it was a replaceme… -
l have a staff who login her ATO acc, She can't find my company detail( ABN) at all.Hi all, l have a staff she want to make a tax return. However, her ATO account didn't show my compa… -
I forgot my login email addressHi There, Does anyone know how to find out my login email address? As I forgot my login email addr… -
Lodgements not showingwe have two payroll events showing as done on our app but not appearing in our stp report. How do … -
Incorrect transfer of Reckon Single Touch App records to the ATO prefill formI am the Sole Director and Sole Employee of my Pty Ltd Company. I have been instructed to use Recko… -
Incorrect Total Gross Pay for employeeThe total Gross Pay has a discrepancy in my employees actual pay he received. It is providing a + I… -
How do you enter a negative figure? My Samsung phone only has 0 to 9 but no "-" symbol.How do you enter a negative figure? My Samsung phone only has 0 to 9 but no "-" symbol. -
AdministrationWhy can't I just message admin for the answers u need it's a little frustrating and not very time p… -
ABN incorrect on STP appThe ABN on my STP app is incorrect there were three options on the list that met my search crtiera … -
Concessional Super Payments submitted via the Reckon Android App - HOW.My accountant tells me that I should have submitted my monthly Concessional Super Payments each tim…
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logged out cant logback in change of emailaddressHi I was asked to log out of my stp mobile and unfortunately am unable to log back in. I was re…