This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed toĀ hide inactiveā¦
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info š Applies to employees with an STSL (Studyā¦
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employeesā¦
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop š Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 andā¦
TheĀ Reckon Community andĀ Help GuidesĀ are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password š Your file password is an important aspect to your security. We highly recommend you read the article belowā¦
As part of a data file maintenance routine, you may need to use theĀ Verify DataĀ function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on theā¦
As part of a data file maintenance routine, you may need to use theĀ Rebuild DataĀ function. 1. Click on the menu sequence,Ā File > Utilities > Rebuild data Click theĀ OKĀ button when you see either one of these dialog windows 2. In theĀ Save Backup to...Ā window, the default folder location will be the last folder you saved aā¦
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guideā¦
Hi l wondering if someone can help me? I am looking for where Reckon Accounts Premier Edition 2024, saves the invoice templates. Because l am setting up another company and don't want to design another invoice through Templates. There must be a folder on Windows where the invoice templates are kept. any help would beā¦
Hi everyone Today I had an interesting call over our support line in relation to using Reckon Accounts with a NAS. It's not overly common and a bit of an interesting use case so I wanted to ask the Reckon Accounts Desktop community here for any feedback on whether you use a NAS in conjunction with Reckon Accounts and ifā¦
Hi, I have an employee currently on workers comp. They were not able to work for 3 weeks which we paid whilst lodging icare paperwork. We have now been reimbursed by icare. However the amount paid by icare is slightly more than the employee normal weekly pay amount. How do I process the small adjustment for the 3 weeks inā¦
I'm starting a new company file. I've exported customers, suppliers, currency list etc as .iif files and am across how to import them into the new file. However, I have a list (*.csv file) of all open invoices which I wish to import. I dont need the details of the transactions ā just customer names, dates, invoice nos,ā¦
How do i un allocate an amount offset between a supplier (bill) and customer ( invoice )? without having to un allocate multiple entries which have been allocated since the incorrect one ?
I am unable to email Invoices, Statements, Remittances from Reckon Accounts Enterprise and have always been able to. I have discussed this with Reckon technical support and have been told it is a microsoft issue. I have also spoken to microsoft and they advise it is a Reckon issue. Please help as it is very frustrating notā¦
Hi I get a message saying I have to Allow adn then to goes to a message saying Switch to or Retry. We have had this message before and our IT fixed it but now they cannot remember how. I have rang reckon and they advise it relates to Outlook ( 365). Has anyone else had this problem and how did you get it solved...prettyā¦
Seeking for help an issue of revert a payrun. One of my clientās employees had stopped working for the company since Oct 2024, but I had recorded pay run for that employee until March 2025. I reverted all the payrun and took that employee off each payrun. However, in the employeeās my gov account is shown the whole amountā¦
I have one employee that chose to have all his gross salary sacrificed to his super in a given month. I entered the gross amount of $10,000.00 and, when editing the pay run, under Superannuation section I clicked on Salary Sacrifice for Super and specified the fix amount of $10,000.00. When trying to save I got the massageā¦
We want to limit who can change supplier bank account details (to reduce the risk for fraud) or at the very least, receive an email that details have been changed in Reckon (like Xero does)
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