This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed toĀ hide inactiveā¦
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info š Applies to employees with an STSL (Studyā¦
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employeesā¦
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop š Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 andā¦
TheĀ Reckon Community andĀ Help GuidesĀ are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password š Your file password is an important aspect to your security. We highly recommend you read the article belowā¦
As part of a data file maintenance routine, you may need to use theĀ Verify DataĀ function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on theā¦
As part of a data file maintenance routine, you may need to use theĀ Rebuild DataĀ function. 1. Click on the menu sequence,Ā File > Utilities > Rebuild data Click theĀ OKĀ button when you see either one of these dialog windows 2. In theĀ Save Backup to...Ā window, the default folder location will be the last folder you saved aā¦
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guideā¦
Is there anyway to change the price of an item when entering a bill without changing the price for that item in the whole system. We frequently buy the same item from another business and have to change the price for the invoice we receive from them. This then changes the price in our sytem and makes it difficult when weā¦
I am using Reckon Accounts Premier 2023 Edition. I have removed the payroll schedule from all my active and inactive employees and when I edit the schedule to make it inactive i get a message I have checked all my active and inactive employees and none of them have a pay schedule attached to them Many thanks Shirley
I am trying to provide our Workers Compensation Insurer (Workcover) with employee earnings information for the previous 12 months. They have asked for an "employee previous earnings report" which details what a worker was paid for each pay period. They provided a screenshot (attached) but I can't find the report in Reckonā¦
Hello morning all, Just wondering if anyone has encountered an issue with the super that was processed in the payroll completely ignores this limit that was set per below. This issue only started to happen this financial year and we never had the issue in the past. When the super contribution for an employee has exceededā¦
Good Afternoon On attempting to lodge STP today after doing my payrun, I have experienced the following. After creating STP file it will either not load the portal or shuts Reckon down and kicks me out. If I try and go into a new tab in the web browser and just attempt to load the STP file in the portal it won't upload itā¦
On Reconciliation of our bank accounts we have come across a payroll liability cheque that has been duplicated. Two cheques have been created for the same amount however after voiding the cheque now our liabilities are out by that amount! I have looked at the audit trail and can see they are about an hour and half apart.ā¦
Hi, I'm having trouble submitting this week's STP file. Internet Explorer opens but the page doesn't load. I assume this is because IE has been retired. I opened the Reckon Customer Portal in MS Edge and got to the Upload page. The Reckon folder does not appear in the Program Data Folder. I have done a search for it and itā¦
Just wondering if Reckon are planning to update Reckon Accounts Premier to include a report based on the Workforce Gender Equality Reporting requirement set by Equal Opportunities commission?
We are moving our Payroll out of Reckon. We have been told that we need to do a STP Earnings Reset Event to zero out the earnings in Reckon and then enter the YTD amounts in the new payroll software. Does Reckon have any guidance on how to do this? Thankyou, Rosie
Hi team Can I add reminders to Reckon Hosted to pay a bill when it falls due Thanks
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