This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed to hide inactive…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employees…
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop 🆕 Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 and…
The Reckon Community and Help Guides are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password 🔑 Your file password is an important aspect to your security. We highly recommend you read the article below…
As part of a data file maintenance routine, you may need to use the Verify Data function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on the…
As part of a data file maintenance routine, you may need to use the Rebuild Data function. 1. Click on the menu sequence, File > Utilities > Rebuild data Click the OK button when you see either one of these dialog windows 2. In the Save Backup to... window, the default folder location will be the last folder you saved a…
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guide…
Hi, I'm seeking advice on how to set up payroll items in Reckon Accounts for an employee who is on workcover, initially not working at all for 3 weeks and then transitioning back to work with modified duties and reduced hours. I'd also like to know how to correctly categorise these items for STP 2 reporting. Any advice…
Hi This message pops up after I backup....and the program closes.... Premier: Manufacturing & Wholesale Edition 2021. Many thanks in advance...
Dear ALL, Would you please advise whether can't one more user to input data in same time? If that's yes, why we should buy over one user license in Reckon Accounts Enterprise? Thanks. Best regards, Ms Yuen
Hi, I am using Reckon desktop 2023. Our company has recently relocated to a new address. Does anyone know if I can simply update the old address to the new address in the company info window without it affecting our STP2 lodgement? Denise
Is there a location field for items (using Accounts Premier). In the iif example file we were given it was one of the headers, but I don't see it anywhere in the program. Surely you haven't made an inventory system with no idea of where the item is on the shelf?
Hi All I've changed category for salary sacrifice to 'S'. My STP lodgement is showing adjusted gross (without salary sacrifice) (tax table version 1.02 which is latest I believe). Is this correct? I thought salary sacrifice was included in gross when lodging STP?
Does anyone have a simple fix for this, haven't seen this pop up before.
Is there anyway to get a list of the items allocated to a group item ?
Hi Guys I have an account where the balance in the chart of accounts is $1655.40 but if I click on the account and view it's transactions the ending balance is $ 683.11. The "ending balance" is the correct one. How do I fix the chart of accounts balance? Also how could this occur?
Hi I am tidying up our Payroll items and would appreciate assistance with the attached Excel. Many thanks
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