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2025 has been such a big year at Reckon! We’ve sought customer feedback every step of the way when making improvements in Reckon One. Our biggest focus this year has been Invoices - we recognise just how important it is for you to get cash flow into your business. Keep on reading to hear how we heard from hundreds of our…
A much requested feature has just been released; the ability to print payslips for multiple employees from a pay run in one go! 🎉 Check out the full details and other inclusions of this update below. ✨ Printing payslips for multiple employees from pay run You can now select one, multiple, or all payslips within a pay run…
A brand new update has just landed for Reckon One, and this one includes a much-awaited enhancement to our payroll reports along with a bunch of other enhancements. Check out the full details of this update below. ✨ Year to Date option now available on payroll reports! Our payroll reports now include the ability to Include…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
Since the upgrade to payroll premier to online then to Reckon One I have no historical information which is making it hard to calculate long service leave?
Hi everyone, We previously sent an announcement to let you know Ozedi Direct will no longer be an option for SuperStream services in Reckon One from 28 April 2025. If you’re still using Ozedi for SuperStream, this is your final reminder - Ozedi will no longer be available in Reckon One after 28 April 2025. ⏳ Don’t leave it…
Couldn't get the superannuation fund. Sorry but we couldn't get the superannuation. Please try again later.Try again
Hi, I have an issue with PAYGW on a clients payroll all of a sudden there is no tax calculating on one employees wages. I checked the employee set up and it looks good I don't know why it has just stopped and for just one employee I had to calculate it and add it manually. Could you tell me why this would happen, thanks.…
I have added payroll bank payments (in the below) that I want to delete, how do I remove these payment items from bank payments please? Thank you
In Phase 1, I could set up the default password when I send out the payslip. For existing employees, the default password still works. I have added a new employee. Where do I set the default password? The new staff just told me that her payslip is not password-protected. Also, where can I set up the default message with…
Hello I have been using Reckon payroll since our upgrade from payroll premier October 2023, however I have been running both payrolls concurrently to check details etc. and using the aba file from Payroll Premier - I can't seem to understand how it is done in Reckon. Can anyone help me with this please.
Hi Team, I have found an error in doing the pay run with regards to two employees not being taxed. Incidentally, these two employees happen contribute extra tax (up tax variation). I rang Reckon Support earlier today (11.19am) to report this matter, and to be told the matter was being looked at and should be resolved…
Hi, It is end of fringe benefit tax year. My accountant has provided me the grossed up amount of reportable fringe benefit amount which I need to enter for the employee with the last March pay cycle. But I can't seem to find where I would enter this amount? Any advice appreciated. Thanks
When there were problems in January with the payrun submissions reverting to draft on this App I accidentally submitted a payrun twice. When I realised my error I submitted an adjustment trying to get rid of the error. Under payruns on the App all looks fine with only one payrun showing correctly. But in the STP records…
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