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A much wanted improvement is finally here! We've heard lots of feedback around the ability to revert a pay run that is linked to a SuperStream lodgement (such as Beam) back to draft.. and now you can! We've also got more improvements in this release, check out the full inclusions below. ✨ Reverting a pay run to draft when…
Reckon One has just received a new update which introduces an awesome new upgrade to journals! We've also packed in a bunch of bug fixes to stamp out a few niggling issues. Check out the inclusions of this update below. Say hello to the brand-new Journals experience in Reckon One! 🎉 You spoke, we listened! We heard…
A brand new update has just hit Reckon One and its another big one! A long awaited feature; Line-item Classifications is now available and we've also packed in a bunch of other enhancements and bug fixes, check out the details below. ✨ Line-item Classifications We've expanded Reckon One's classification functionality and…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
Running the latest version of Reckon payroll. Checked my EOFY for 23-24 and found it to be correct. Tried submitting it to the ATO and when I press the submit to ATO button it does not send and the app is frozen. What is happening
Hi Rav, Whilst reconciling EOY I have come across one employee's totals that don't reconcile. This particular employee had YTD figures entered from Payroll Premier (July 23 to Sept 23): And pays entered inside Reckon Payroll since October 23: If you add the figures from the two screenshots together; all figures reconcile…
I am in the process of doing the EOFY submission and when I go to print off the report for my records, it cuts the last three (3) employees in the submission list. I can see their details on the screen only. How do I fix this as I want to see all employees (23) on the list, not just (20). Thank you.
I create an employee who are terminated prior to Payroll Premier merge to Reckon Payroll. I input the FY23-24 Initial YTD, and Save & continue. After I input everything and saved. When I came back to check, I find that the initial YTD disappeared: Does anyone know how to fix this issue? I have input the initial YTD figures…
We are a charitable organisation and our employee gets exempt benefits paid, but this figure shows as salary sacrifice on EOFY submission. What can be done to show total exempt benefits on EOFY finalisation submission and delete salary sacrifice figure? If $ figure shows on employees payment summary as salary sacrifice it…
I can now see the previously terminated employee in the EOFY report however, the total migrated to Earnings includes the full ETP which included lump sums and tax free components. When the employee was terminated in Payroll Premier, I did a Final Event. If this EOFY report is lodged with the ATO, will the terminate…
We have an employee who is trying to complete her tax return and it shows "not tax ready" but her husband who works for our same company shows "tax ready". I asked the question in the chat on Reckon Payroll and it mentioned it may because she hasn't earned enough to have any tax taken out and that I should open a pay and…
I've recently added Reckon Payroll to my account and have been unable to submit to ATO. Each time I've tried to submit a payrun to the ATO it comes up with the "Something went wrong" error. I've reviewed the pay codes, employee details (including phone number and TFN) I've also tried on different browsers Any other ideas?
Hi Team, As I haven't done the EOFY report for the ATO, I was checking the Payroll summary for 23/24 financial year and noticed a discrepancy. One of our employees was doing salary sacrifice but decided to stop contributing in December 2023. Looking at the Payroll summary, I noticed that the salary sacrifice he did…
Employee 1 Pay Slips say SUPER YTD $330 but on EOFY 23-24 Reports says $165 Employee 2 Pay Slips say SUPER YTD $3432 but on EOFY 23-24 Reports says $1980 Not sure how to correct the figure before 14th July. Thank you. Nilesh
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