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2025 has been such a big year at Reckon! We’ve sought customer feedback every step of the way when making improvements in Reckon One. Our biggest focus this year has been Invoices - we recognise just how important it is for you to get cash flow into your business. Keep on reading to hear how we heard from hundreds of our…
A much requested feature has just been released; the ability to print payslips for multiple employees from a pay run in one go! 🎉 Check out the full details and other inclusions of this update below. ✨ Printing payslips for multiple employees from pay run You can now select one, multiple, or all payslips within a pay run…
A brand new update has just landed for Reckon One, and this one includes a much-awaited enhancement to our payroll reports along with a bunch of other enhancements. Check out the full details of this update below. ✨ Year to Date option now available on payroll reports! Our payroll reports now include the ability to Include…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
For 2024 no sgc super has been reported through STP2 pay run submissions. Before I finalise for the year how should i correct this. Super has been paid and reported through the small business clearing house.
I have 4 of 13 employees whose Gross amounts in the 2024 EOFY Report are incorrect. All other amounts (tax, super, leave, etc) are correct. How do I adjust to the correct Gross amount for each of the 4 employees?
Submission has been rejected by the ATO Please review the ATO's response below and make the necessary adjustment:First two characters of the Tax Treatment Code must be one of the following: RT, RD, RN, AT, AN, AD, AP, SS, SM, SI, HR, HU, CT, CF, HF, WP, FF, NF, NA, DB, DV, DZ, VC, or VO
Hi Team, We transitioned to Reckon Payroll from Payroll Premier in Dec23. When reconciling the EOFY Finalisation report totals, one employee's Gross Pay $ is greater than the total of the YTD Pays Report @ 31Dec23 plus the Pay Summary report for 01Jan-30Jun in Reckon Payroll. Tax and super are correct. The initial YTD…
Hi I'm not sure why out EOFY final STP declaration keeps coming back with an error. All payrun statuses for the year are green and good and the totals match up however everytime we submit it, it comes back with an error? Any ideas why? And I cannot find anywhere to access and save our employee EOFY payment summaries to…
Hi Team, I have a huge problem. I lodged the EOFY report to the ATO yesterday and it came back successful. However, upon checking the payroll summaries from September to December 2023 when I had issues with Salary sacrifice, the amounts I originally printed off are different to the reports I printed off today after the…
Have submitted the EOFY report but after 3 attempts keep getting ERROR. It relates to the entries for their home addresses .. not matching the item type. I cannot find anything on the ATO website as to how it should be entered. "The value specified for an item does not match the item type" I have tried many different ways.…
Hi I am a WPN holder who uses Reckon payroll to pay Private Disability Support workers in our home. The ATO say I do not need to use STP till 2033 and that has worked really well so far. The new payroll programme does not have INB or Eofy for me to process an Emdupe file. Is this still in the system, if so, where can I…
So clearly I should have noticed this earlier, but come the last pay run I've noticed all runs for the 2023-24 FY have only calculated the super guarantee at 10.5%. This is despite the statutory rate being selected and 11% showing in the settings. How can I correct this for the full FY? Also, how can I correct this going…
Running the latest version of Reckon payroll. Checked my EOFY for 23-24 and found it to be correct. Tried submitting it to the ATO and when I press the submit to ATO button it does not send and the app is frozen. What is happening
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