You'll find news, announcements and conversations about Reckon Payroll here!
It looks like you're new here. Sign in or register to get started.
A very highly requested feature has just arrived in Reckon One and its all thanks to your feedback! 🙌🎉 Check out the full inclusions of the latest update below! ✨ Adjust leave balances with an effective date We've introduced a new dedicated leave adjustment screen leave adjustments feature which allows you to create leave…
Payday Super is coming into effect on 1 July 2026 - and we’re here to help you get compliant, confident, and ahead of the curve ✅ We’re visiting nine locations nationwide in April and May 2026 with clear, practical sessions that cut through the noise and show you exactly what you need to do. Why attend? Understand what…
The upgrades just keep coming and we're super excited about this one! Payruns have received a major improvement in this latest Reckon One release! Check out the full details below. ✨ A new & improved payrun experience! Creating a payrun has been given a major enhancement with the introduction of a full-page editing screen…
Annual leave loading 17.5% not calculating for one day only I have attached the screenshots of my entries and the payslips What am I not doing right
Wondering how to edit superannuation entries on payruns as well as on the EOY summary. It's automatically calculated at the moment.
I have done my first FY pay last night but did not get an option to Report to ATO. I went to the chat and was told techs were working behind the scenes and to try again this morning. I set the pay to draft and have just tried again with no success. As I have made no change to employees except pay rates is this a Reckon…
I had to make another 4 hours paid in wages to an employee after lodging the STP. So after I made the payment I think I ran a New Pay Event and lodged it all over again with GovConnect. But I notice now the ATO site it is showing that way too make was paid out, so assuming this should have been an Update Event rather than…
Not 100% sure on this - any help appreciated - thank you
Hi Rav I've had a call from a terminated employee's accountant stating that her client's status is Australian Resident for tax purposes. I had entered into Payroll and deducted tax as a working holiday maker. This was in the 2023-2024 finalised tax year which I have already submitted. How can I change her status now and…
The following error messages appear when we trying to lodge EOFY STP. The value specified for an item does not match the item type (value = "52 943 674 910", item type = String, uniqueID = http://www.sbr.gov.au/ato/payevnt:AustralianBusinessNumberId) Hint: The Pattern constraint failed. The value specified for an item does…
I have just terminated an employee and paid out all outstanding annual leave but when I look at the payslip it shows negative leave hours? Any idea why it would not be zero? Thanks, Bernadette
I get this code every now and then on sone STP repiorts to ATO. I only have 2 so far even though the employee's details have no changed. What do I do ? Submission has been rejected by the ATO Please review the ATO's response below and make the necessary adjustment:First two characters of the Tax Treatment Code must be one…
Hi there i am terminating an employee and we are paying him out unused sick leave, how do i change the category to match the others of unused leave on termination
You could get a $100 voucher each month just by participating in the Community!
Learning how to use Reckon Payroll? Check out our quick and easy how-to videos that provide a walkthrough on common tasks!
Click here to check out details of the new features, enhancements and bug fixes released to Reckon Payroll!
We'd love to hear it! Add your feature request or vote for existing ideas that are important to you
Manage wages, leave, super and Single Touch Payroll for your employees!
