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We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
Hi everyone, we're super excited to let you know Reckon Payroll has received a significant new update today! Back in September we communicated the change to the sign-in screen for payroll.reckon.com to portal.reckon.com. This was the first stage of a huge navigation upgrade to Reckon Payroll and with today's update, Reckon…
We're really excited to announce a brand new update to Reckon One that not only gives Reckon One a modern new look but also brings all Reckon One functionality under one cohesive interface! Check out what's included in this update! 🎨 A modern new look! Reckon One has been given a makeover with a modern look and feel…
Hi Everyone! 👋 After a big focus on getting Reckon Payroll STP2 compliant, we’re back and focusing on our accounting features, in Reckon One. We’ve been going through all of our customer feedback and ideas, and prioritising our roadmap according to what’s important to You. There are a number of ways that we’ve been…
On the previous Payroll on Reckon One, I could easily access my employee's payslips all in one place to download them as I need to report them for Apprenticeships, however, there does not seem to be a way to do this in the new Reckon Payroll, the only way I can see it to go into each of the individual payruns, find the the…
Hi, Does Reckon 1 payroll automatically lodge the tax file number declaration for new employees with the first pay run that they are included in as I can't see a tick box for this anymore and I can't see anywhere that says it has been lodged. Kind Regards Jo
Hi, I have had to put through personal and annual leave this morning on the new payroll system and noticed that the rates are not pulling through, I have to manually enter them. Is there any reason for this have I got to do something in the set up, I had a quick look and couldn't find anything. Kind Regards Jo
I have already done STP Phase 2 migration, still getting email that it is overdue. How can I check?
I received an email from Reckon telling me I have not migrated to STP Phase 2 yet. I upgraded well before 30 Sept and when I check my mobile app in Settings - Single Touch Payroll in tells me my version is STP Phase 2. Can I ignore this email and does the above mean I have successfully migrated to Phase 2?
Ive tried for the past few days to submit my weekly payrun. Each time i press submit a window opens (as attached). I have made no changes to staff details since last weeks payrun. All employees are current and not archived. Please assist.
We have some employees have self-managed super fund. When I edit the superannuation in "update initial year to date", it is not allow me to select/input self-managed super fund even the self-managed super fund has been created in "setting". Does anyone know how to fix this issue? Many thanks
'Contractor ABN must be supplied error' on STP submission ✅ FIXED - 19 SEPTEMBER Despite your website saying this problem has been fixed effective 19th September, I have re-run a new payroll today and submitted it to the ATO and it has rejected with exactly the same error message as I have been getting for the past 4…
Hi Everyone We have been using the phase 2 reckon payroll with no issues for 4 or so pay runs. All has been fine until the last 2 pay runs where super is not displaying next to a majority of employee's names ? However if you click on that employees details it does show an amount has been caculated for them. The only time i…
Hi Rav is it possible to send payslips to multiple email addresses in reckon one in phase 2. I have added a screenshot, I want to put 2 email address in the sent a copy to field, when I separate the email addresses with a semi colon it shows an error. thank you Anu
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Manage wages, leave, super and Single Touch Payroll for your employees!