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A much requested feature has just been released; the ability to print payslips for multiple employees from a pay run in one go! 🎉 Check out the full details and other inclusions of this update below. ✨ Printing payslips for multiple employees from pay run You can now select one, multiple, or all payslips within a pay run…
A brand new update has just landed for Reckon One, and this one includes a much-awaited enhancement to our payroll reports along with a bunch of other enhancements. Check out the full details of this update below. ✨ Year to Date option now available on payroll reports! Our payroll reports now include the ability to Include…
A much wanted improvement is finally here! We've heard lots of feedback around the ability to revert a pay run that is linked to a SuperStream lodgement (such as Beam) back to draft.. and now you can! We've also got more improvements in this release, check out the full inclusions below. ✨ Reverting a pay run to draft when…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
I always paid an annual fee for Reckon. Is this going to be a new billing method?
The message.. The server is remporarily unavailable. Please try again later.... Migrated from STP1 to STP2, managed to submit to ATO 3 pay periods, however now keeps coming up with this message? Please advise
I have used Reckon products for years and years. This is the first time it is driving me nuts - the package, that is. I try to log in to the Reckon Payroll Web program, put in the code that is sent to my phone, then I get an error message saying incorrect code, try again. So I request a new code - I get either: Something…
I can complete the first section for adding a new employee - Employee Details, this saves and goes to the Leave Entitlements tab. When I click Save and Continue an error box pops up with Employee details not saved. Unable to determine default super fund for Salary Sacrifice. Only option is to cancel. Apart from not being…
Am about to try and switch over to STP Phase 2 and am unable to find the checklist on my Payroll. If I look under the compliance tab, it only shows my submissions, dosen't show checklist? Have been using the app now for 5 weeks, need to switch over before Thursday. Thanks.
We are processing our first pay run today, payable tomorrow. We are trying to ascertain whether we need to do an ABA export file (as per Payroll Premier). We have finished processing these pays. We want to check the details BEFORE it gets taken out of our bank account and put into the employees' bank accounts. Where do I…
We are processing our first pay run today, payable tomorrow. We are trying to ascertain whether we can do an ABA export file (as per Payroll Premier). We have finished processing these pays. We want to check the details BEFORE it gets taken out of our bank account and put into the employees' bank accounts. Where do I find…
Hello, Since the transtitioning to STP Phase 2, the STP submission keep comming back error with the message "A notification must exist in Access Manager for your software provider before attempting to transact. Contact the ATO or use Access Manager to notify the ATO of your hosted SBR software service.You will need to…
Hi @Rav I received a phone call about this this morning from the Reckon support team stating this glitch had been resolved - bit it hasn't? Casuals are still showing annual and personal leave balances in all of my books.
Hi i have an employee who is currently on leave without pay. When I try to input the withholding tax as “0” I get an error message that states “Error Lump Sum Tax is only applicable for these calculation methods: Additional Payment method A, B(I), B(II), and Return to Work” it also will not let me leave the box blank and…
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