Can't try small business and hostitality & retail trials, what should I do?

Fei Member Posts: 1
edited February 2017 in Point of Sale (Desktop)
I downloaded small business trial and used a serial key, then I realise I downloaded the wrong one and I downloaded the retail and hospitality trial, but when I install it says I have reach the limit of serial key for this computer and it wont let me download it.


  • John G
    John G Reckon Staff Posts: 1,599 Reckon Staff
    edited February 2017

    Hi Fei,

    That's right.  You can only have one trial of the same edition on this computer.  Both the General Business and Retail industry editions are part of the Premier Edition, so you cannot re-install the Premier trial again on this computer.

    Can you install it on another computer?

    Another option is to trial the Enterprise edition - this edition has the same industry edition options and is very similar to Premier with a few additional features.  Enterprise is the edition Reckon Accounts Hosted is based on.  Here's the link: