'Do not have permission to restore to that location' when restoring from a memory stick

George Wood
George Wood Member Posts: 5 ✭
edited August 2016 in Reckon Accounts (Desktop)
Just had to re-install Accounts 2013 as computer crashed. All loaded ok from disk, but when I try to restore from my potable stick it doesn't list where to restore to, and when I try to restore to Reckon Accounts it says I do not have permission to restore to that point.

Comments

  • Mustafa
    Mustafa Alumni Posts: 55 ✭
    edited December 2015

    Hi George,

    Welcome to the Reckon Community and thank you for your question.

    You may experience this issue if you do not have the full permissions where you are trying to restore the file to.

    Try creating a new folder on C Drive name "Reckon Accounts data Files" and try to restore there.

    If you are trying to restore on a stand alone PC then you may try the default location which is

    Win 7 :    C:\Users\Public\Documents\Intuit\QuickBooks\Sample Company Files\Reckon Accounts 2013

    Win XP:  C:\Documents and Settings\All Users\Shared Documents\Intuit\QuickBooks\Sample Company Files\Reckon Accounts 2013

    We hope the above helps you.


    Cheers
    Mustafa

Categories