Account balances report always shows the cost base not present value of my investments

michelle
michelle Member Posts: 1 ✭
edited August 2016 in Reckon Accounts (Desktop)
error

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  • Michael
    Michael Alumni Posts: 29 ✭
    edited October 2015

    Hi Michelle,

    Thank you for your question.

    I was not able to replicate you issue in my sample company file.

    So the issue could be file-related or program/computer related.

    Try testing this in your sample company file.

    On the other hand, try to validate and super validate your company file for data integrity.

    Validation:
    1) Go fo File > File Operations > Validation
    2) Select your file and go OK

    Super Validation:
    1) Go to File > File Operations > now press and hold Ctrl Shift (keep holding until next step) and click on Validate and select your file and go OK

    2) When the Super Validation window opens, release Ctrl Shift and wait until it ends.

    See if the above helps. You may want to try it on another PC to see if it's PC related issue.

    Regards,

    Michael

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