Incorrect Product List

Maggie
Maggie Member Posts: 2
edited August 2016 in Point of Sale (Desktop)
We have two Retail POS terminals but since this morning, they are accessing two different Product Lists (originating from Quickbooks). It appears one of the terminals has reverted to accessing an older version of the database. How can we change this and reset it to the correct database?

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  • Maggie
    Maggie Member Posts: 2
    edited April 2014
    Ok I've solved the problem but thought I'd share for others.....
    I did a search on the computer (with the issue) for the database ie QBPOS.PDB and found an older version. This was obviously the database version being used. I renamed this file and restarted POS. The system encountered an error saying it could not find the database and prompted to search for other versions. I selected the correct version and all has been fine since.
  • Mirko
    Mirko Alumni Posts: 1,348 ✭✭
    edited November 2015
    Hey Maggie,

    Thanks so much for sharing, I'm sure there will be many who read this and breath sigh of relief!

    Cheers,
    Mirko

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