-6000, -80 still issues

Hayden DytHayden Dyt Member Posts: 6
edited August 2016 in Accounts Hosted
Hi Guys
I'm on a Mac, I used hosted premium, I've tried Firefox and Safari, I've reinstalled Citrix receiver, I still get the -6000,-80 error.  I don't know what else to do.  I go to 'open or restore and existing company' but the only files I see are from a couple of years ago and are only 1KB... surely this can't be right?  If I do try to open the .QBW file (from 23/10/2011) it comes up with error -6150,-1006
Please Help.
Thanks Hayden

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