cannot log on to gateway citrix

Helen NicholsonHelen Nicholson Member Posts: 10
edited April 2017 in Accounts Hosted
I've just upgraded to accounts hosted premium and am having multiple login issues. The mac citrix receiver worked fine this morning. But since about lunchtime, I keep getting 'cannot log on to gateway' error, even though I haven't altered any account settings or network connections, as it suggests, and everything else on my mac is working fine. On the windows laptop, I'm also having login issues, but if I can start by getting the mac to log in, that would be great :-) Thanks in anticipation of your help :-)

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