cannot log on to gateway citrix

Helen Nicholson

I've just upgraded to accounts hosted premium and am having multiple login issues. The mac citrix receiver worked fine this morning. But since about lunchtime, I keep getting 'cannot log on to gateway' error, even though I haven't altered any account settings or network connections, as it suggests, and everything else on my mac is working fine. On the windows laptop, I'm also having login issues, but if I can start by getting the mac to log in, that would be great :-) Thanks in anticipation of your help :-)

Sally McIntosh, Accredited Consultant

Hi Helen,

A client of mine using Mac also had issues today.

However when I gave her this link she clicked on it & it worked, so I hope this works for you:

https://www.reckononline.com.au/login/

Kind regards,

Sally McIntosh

[email protected]

Helen Nicholson

Thanks for trying, Sally, but it seems I'm doomed! It says 'no data received'...

Helen Nicholson

And now it's just randomly working through the citrix receiver again... sigh...