Verify credentials every time we log on on some computers and not others
Ever since the reckon crash about a month ago we are now having to verify our credentials when we log in to the online service. This is entering the QBI\.... rigmarole. We never used to. And also we have two user accounts shared by three computers. Only one of the user accounts has to verify credentials, the other logs on as normal. Reckon support said they would fix this soon but that was over two weeks ago.
Is this going to get fixed? I doubt it is something on our end as it only started when the Recon servers crashed and they had to switch over to other servers the tech support said.