Help! Reckon keeps crashing when printing and reconciling

Rosie
Rosie Member Posts: 105 ✭✭
edited August 2016 in Reckon Accounts (Desktop)
We are running Reckon on Windows Server 03 and it keeps crashing for one user when she tries to reconcile the bank accounts, email reports or print. I am also having trouble with emailing from Reckon, it crashes and needs to be closed. 

Another user is having trouble creating ABA files, it doesn't show anything when she creates them yet other users can log on and create the ABA file for her and it works fine. 

Not sure if anyone has experience with running Reckon on Winders Server 2003 and whether this can cause problems.

We have only been using Reckon for a month now and keep coming across new issues unfortunately. 

Any help would really be appreciated because it seems that I can't get support from Reckon without paying their extremely high phone support fees. 


Comments