I have been a very frustrated (but silent user of the new Reckon). The copy and paste function is a very very important function for me as I have many staff who email me their timesheets to enter. I cut and paste from a variety of sources (email, excel spreadsheets, word documents). Now I am finding I have to retype what others have sent me as the clipboard function is useless, I HAD to switch to Google chrome because my screen resolution was so blurry I ended up with headaches. I will be researching alternate programs as my experience with Reckon is the last 3 months has been nothing short of infuriating!
Please find a solution to the cut and paste and the export function. I am busy enough without the unneccesary addition of having to jump through hoops to get a report working or timesheets in.
Reckon I imagine your share price has plummeted in the last couple of months and seriously if you do not address the many issues you will be losing customers in spades.
If anyone in the community has found a simple way around the cut and paste scenario would love to hear from you.