Can I run the new Reckon Accounts Hosted on a Sansung Tab?

Michael LeeMichael Lee Member Posts: 1
edited October 2019 in Accounts Hosted
I am running Reckon Accounts Hosted on my PC without too much problem. But can it run on an Android device like Samsung Tab? I log in fine but when it got to the stage I have to enter the password on the browser, the keyboard won't come up!

Comments

  • Sally McIntosh, Accredited ConsultantSally McIntosh, Accredited Consultant Accredited Partner Posts: 648
    edited February 2017

    Hi Michael,

    It sounds like this is a known issue.

    Unfortunately you may have to wait until this is fixed unless you can make the keyboard appear manually somehow?

    Kind regards,

    Sally McIntosh

  • Kevin V. RussellKevin V. Russell Member Posts: 336
    edited June 2015
    Mike mate I found I had a tiny blue square in the top right and when I clicked on this the keyboard appeared. I mist say its a much better experiencr than the citrix version.
  • Kevin V. RussellKevin V. Russell Member Posts: 336
    edited June 2015
    Mike sorry should have said top left
  • Sylvia ZammitSylvia Zammit Member Posts: 22
    edited October 2019
    Ok. I tried it on Saturday on my samsung tablet and it worked fine. What browser are yiu using, I have been using chrome all the way through without to much hassel.
  • ZappyZappy Accredited Partner Posts: 4,428 ✭✭✭
    edited August 2019
    Sylvia I use a tablet only its not a Samsung. I also use Chrome. It works like a charm. I'm very happy with the new platform. Its a lot faster.
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