"Gateway Session" - Disconnected
Options
Leon Egorin
Member Posts: 1 ✭
Help, I am using Rekon Online with Google Chrome. Since the updates, I am having trouble in logging into my company account. When I press the green "Launch Accounts 2014 R3" the program starts loading up and then it will just say "Gateway Session Disconnected" and shut downs ? Why is this so and what can I do to fix it?
0
Comments
-
Hi Leon,
Try looking at the test internet speed on the launch page, also look at the control panel to see if perhaps you are already logged in under the logoff remote sessions area in the bottom left hand area.
I find that I get this message when my internet is playing up or disconnects. You could also try another web browser to see if at least works through there.
Kind regards,
Sally McIntosh (sally@samsolutions.com.au)
0
This discussion has been closed.
Categories
- All Categories
- 6.4K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 5.9K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.3K Reckon Payroll 🚀
- 21 📢 Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 3K Reckon One
- 7 📢 Reckon One - Announcements
- 10 Reckon Invoices App
- 14 Reckon Insights
- 107 Reckon API
- 822 Payroll Premier
- 307 Point of Sale
- 1.9K Personal Plus and Home & Business
- 63 About Reckon Community