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Loosing random invoices when emailed. Just bccd myself in on a group of three to the same customer a

Rohan TrewhellaRohan Trewhella Member Posts: 1
edited October 2017 in Accounts Hosted

Comments

  • PalakPalak Alumni Posts: 61
    edited January 2017

    Hi Rohan,

    Thank you for contacting Reckon Community.

    it is more likely to do with your Outlook profile.

    try performing the same from different user from Different PC, If you have more than one user to check please

    Hope this would help you

    Thank you

    Palak Patel

  • RobinRobin Member Posts: 66
    edited December 2014
    Hi,
    There is a 4 month old issue being experienced by many community users.
    The Conversation is titled "Failed email"

    Reckon have admitted that the problem exists but have no idea why some emails go through and others fail.

    I have been working with Reckon Support over 4 months and still waiting for resolution.

    Best answer is to email Remittance & Pay Slips individually - this gives the best chance of email arriving.

    R
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