Short answer, you can't. I have taken to sending them to myself first and then sending them from Outlook where I can request a read receipt. If anyone has a better idea, I'd love to hear it.
Under Edit > Preferences > Send Forms > Company Preferences you can enter your own email address under Bcc (Blind Carbon Copy). Getting your copy back tells you that you have sent your email into the ether, and that your copy has found its way back to you. By extrapolation, their copy may also have reached them.
If you really want a Read Receipt, then Kevin's Method will work for the people who have the Read Receipt function turned on. So if you don't get a Read Receipt back, is that because it wasn't delivered or because no read receipt was returned even it was delivered?
My preferred read receipt method is complicated; you send someone an invoice and they let you know they have received it by putting money into your bank account.
Friendly chat!?! I use the BCC method but to a GMAIL address we created only for that reason. If we need to we log in and double check it went out. I would like the email to come from our business name and not the Reckon one it does come from
I especially find it difficult because I send both an invoice & statement at the same time. So I 'print' the invoice so it appears on my screen as a pdf then actually print both the invoice and statement then scan them together to my own email address, change the name of the pdf to the clients name, save it, attach it to an email and then send it to the client! What a lengthy process where as before it was so easy to see it go from my own email outbox. At least the way I do it makes it much more personalised to the client when asking them to pay up!
Ron Harris
Member Posts: 1
Comments
Under Edit > Preferences > Send Forms > Company Preferences you can enter your own email address under Bcc (Blind Carbon Copy). Getting your copy back tells you that you have sent your email into the ether, and that your copy has found its way back to you. By extrapolation, their copy may also have reached them.
If you really want a Read Receipt, then Kevin's Method will work for the people who have the Read Receipt function turned on. So if you don't get a Read Receipt back, is that because it wasn't delivered or because no read receipt was returned even it was delivered?
My preferred read receipt method is complicated; you send someone an invoice and they let you know they have received it by putting money into your bank account.
Graham Boast
Reckon Accredited Consultant
[email protected]
www.reckonhelp.com.au/remotesupport.htm