Saving and Invoice to file

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Joanna Osborne_7190794
Joanna Osborne_7190794 Member Posts: 18
edited October 2017 in Reckon Accounts (Desktop)
With Accounts 2014 R3 you were able to save the invoice from the PDF print screen. Now I am Using R4 I no longer have that ability.  It saves so much time to Print and save from one area instead of sending it as an email to yourself and re-saving it through email.

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  • Sally McIntosh, Accredited Consultant
    Sally McIntosh, Accredited Consultant Accredited Partner Posts: 468 Accredited Partner Accredited Partner
    edited February 2017
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    Hi Joanna,

    Which browser are you using?

    I am using Chrome and still have that functionality.

    Kind regards,

    Sally McIntosh (sally@samsolutions.com.au)

  • Joanna Osborne_7190794
    Joanna Osborne_7190794 Member Posts: 18
    edited April 2015
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    Yes I am using chrome as well

  • Joanna Osborne_7190794
    Joanna Osborne_7190794 Member Posts: 18
    edited April 2015
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    Maybe its our server causing the problem - I just know that R2 didn't work, R3 did and now R4 doesn't.
    :(
  • Sally McIntosh, Accredited Consultant
    Sally McIntosh, Accredited Consultant Accredited Partner Posts: 468 Accredited Partner Accredited Partner
    edited February 2017
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    So does the save icon not appear at all? Or it does appear but then doesn't let you save?

    Try internet explorer maybe?

  • Joanna Osborne_7190794
    Joanna Osborne_7190794 Member Posts: 18
    edited April 2015
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    Sorry for late reply, In the print page down on the lower right I get the icons that flash up and save is there and when I click it it will only go to my reckon files, in R3 it would take me to my computer files and my server. I use Chrome because Explorer had too many issue when the R3 update was done.

  • Joanna Osborne_7190794
    Joanna Osborne_7190794 Member Posts: 18
    edited April 2015
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    Ok so this is where I look a bit silly but just in case I am not the only one.....

    I am presuming that after the update a lot of things were reverted back to an original state.

    When I go to save it showed a limited file path of my reckon files only, but down the bottom left there was a link to view my files, I clicked that an I now have my original paths to my computer and server.

    Thanks for helping.