Discount on invoice gets doubled when you go to print
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Rob Whyte
Member Posts: 1 ✭
When I create an invoice and select 'Invoice Discount' the discount is applied correctly, but when I go to print the discount is applied a second time on the already discounted price. For example if the items come to $200 and I apply a 10% discount the invoice amount is assessed as $200 less $20 = $180. When I then select to print the invoice it applies the discount amount again (not the 10% but the $20) so that the invoice ends up having an invoice amount of $160.
If instead I have no discount on the invoice but discount the individual items by 10% and then go to print the invoice amount stays at $180.
Is there some logic I'm overlooking or is this a definite problem?
If instead I have no discount on the invoice but discount the individual items by 10% and then go to print the invoice amount stays at $180.
Is there some logic I'm overlooking or is this a definite problem?
0
Comments
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Hi Rob,
Yes you are correct, this is an issue. It seems to occur when using percentage discounts via the "Invoice discount" field.
Thank you for raising this issue, I have informed the Reckon One team regarding this problem.
There are two work arounds that I can suggest for the time being:
#1
If using the "Invoice discount" field, enter a dollar discount amount instead of a percentage discount amount.
(Note: The "Invoice discount" field allows you to set either a percentage discount amount or a dollar discount amount that applies to the whole invoice.)
#2 (as you mentioned in your post)
If needing to apply a percentage discount, then instead of using the "Invoice discount" field to set the percentage discount amount, set the percentage discount amount in each individual line(s)/row(s) within the invoice.
(Note: The discount field within each line/row allows you to set either a percentage discount amount or a dollar discount amount that only applies to that applicable invoice line/row.)
Regards,
Scott.
0 -
Hi Rob,
This issue is now fixed (version 1.5.7.2).
Regards,
Scott.1
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