Urgent Reckon Accounts Hosted Maintenance tonight to be conducted at 10pm AEDT

Reckon FAQsReckon FAQs Reckon Staff Posts: 700 ✭✭
edited December 2016 in Accounts Hosted
Some users experienced problems logging onto Reckon Accounts Hosted today.  

To complete the maintenance to correct this issue all Reckon Accounts Hosted servers will be rebooted at 10pm tonight, 19/2/2015, Sydney time.  

The maintenance will take 2 hours to complete.

During this maintenance procedure Reckon Accounts Hosted will be unavailable.

We will appreciate all users logging off Hosted before 10pm tonight.  

Reckon apologises for the inconvenience this unscheduled maintenance may cause you and thank you for your patience and understanding.  


Regards,
John

Comments

  • MirkoMirko Alumni Posts: 2,549 ✭✭
    edited December 2016
    Please note, this also applies to NZ users. Please ensure you have closed off and saved your work prior to Midnight NZDT. ^Mirko
  • Kerry HuntKerry Hunt Member Posts: 1
    edited February 2015
    We can't get into Accounts Hosted yet.  is maintenance finished?  It won't let us into Launch Accounts here in NZ
  • Jason BeavenJason Beaven Alumni Posts: 50
    edited December 2016
    Hi Kerry,

    I'm sorry to hear you can not log into your Hosted service. The maintenance period is over and was successful in completion. I have successfully logged into my NZ and AU Accounts.

    We will need you to contact Technical Support for a one to one assistance with your account.

    Thank You.
    Jason.
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