Reckon Shutting Down While Trying To Make A Supplier Bill Payment

Melissa Meeds
Melissa Meeds Member Posts: 18
edited February 2017 in Accounts Hosted
When I try making a Supplier bill payment it keeps crashing with the pop up message "Reckon Accounts Has Stopped Working" I can not continue my work and reports without marking this Supplier Bill as paid .. Please help!!

Comments

  • Sally McIntosh, Accredited Consultant
    Sally McIntosh, Accredited Consultant Accredited Partner Posts: 468 Accredited Partner Accredited Partner
    edited February 2017

    Hi Melissa,

    It sounds like maybe your bill itself might be corrupt?

    Can you open the bill?

    Can you pay other bills from the same account?

    Kind regards,

    Sally McIntosh (Sally@samsolutions.com.au)

  • Donna Barletta
    Donna Barletta Member Posts: 27
    edited August 2016
    Try deleting the bill and then reentering it.  see if that works.