How do I access Z folder

Sara - Balancing Numbers

Hi, please see the following message I received in RA Hosted while Verifying a company file.
How do I get into that log please?

Datarec_ReckonLtd

Hi Sara,

You previously asked this question

How do I find the qbwin.log in Hosted


Here is the relevant community post 

How to Verify Data and Rebuild Data for a company data file in Accounts Business (Hosted)


As a Professional Partner, we recommend that you download a copy of the data file to your local computer and perform the Verify/Rebuild operation using your desktop installation of Reckon Accounts Enterprise.


For non-partners, an alternative is to request a single-user desktop licence of Reckon Accounts Enterprise with which you can perform the verify/rebuild operation on a local copy of your data file.

How to request an offline desktop licence key (single-user) for Reckon Accounts Hosted (Enterprise)

* Data Recovery Team *

Datarec_ReckonLtd

Another user has asked a similar question
Reckon Accounts Hosted Error Log Download

The Data Recovery Team has also requested this as a feature for future iterations of the Hosted platform.

Add a new Utilities menu option for Backup Log (QBBackup.LOG) and Error Log (QBWIN.LOG)

* Data Recovery Team *