Refund Cheque correct allocation

Carly_7596239

I have processed a refund cheque as a deposit, how can I allocate this against an outstanding credit on the Suppliers account?

Shannon Sciuto

Hi Carly, 

Refunds from suppliers are a little (over) complicated in Reckon.  You'll need to do three things: 

 - Change the From Account in the deposit is to Accounts Receivable (or Trade Creditors) and ensure you have the Supplier name in the name field.  Save
 - generate the credit received from the Supplier by going to Enter Bills then selecting the credit option at the top (this way you are recording the GST refunded back also). Save
 - Match the credit against the cheque deposit by going to Pay Bills and selecting the deposit from the list and applying the credit as you normally would to a bill. Save

This will record the credit against the supplier balance/account. 

Reckon took away the ability to put a tax code on a deposit or in the register so all purchase refunds should be entered this way in order to accurately enter GST.   Unless someone else has another trick? 


Good Luck 

Shannon S. 
Cinch Administration, Townsville. 

Graham Boast

Correct process.  A minor point - should be Accounts Payable not Accounts Receivable on the first step.

Graham

Shannon Sciuto

Whoops! Thanks Graham!

Carly_7596239

Thank you Shannon & Graham