Another bank feed question - 403 error when adding an account through Yodlee

Yasmin
Yasmin Member Posts: 15
edited March 2017 in Reckon One
Hi again I'm trying to add another bank feed and this one apparently must be done through Yodlee. I've put in the username and password, but it always results in a 403 error and doesn't connect. Would love some assistance. Cheers Yas

Comments

  • Reckon FAQs
    Reckon FAQs Reckon Staff Posts: 359 Reckon Staff
    edited March 2017
    Hi Yas,

    Thanks for asking the Reckon Community.

    If you click on the Show Detail link you'll get an explanation of the error encountered.  

    Error 403 indicates there was a technical problem preventing Yodlee contacting your financial institution at that time.  Its a temporary problem so try again the next day.  

    If you keep getting the error let the BankData team know on [email protected].  


    regards,
    John.  
  • Yasmin
    Yasmin Member Posts: 15
    edited January 2016
    Thanks, I have emailed the bank data team.