Small Business 2014 - Printer not activated, Error code - 20, when trying to email Invoices

Sandy_7709461 Member Posts: 1
edited February 2017 in Reckon Accounts (Desktop)
I have Small Business Edition 2014 and after upgrading Windows 10 from Windows 8.1, I am now having problems emailing invoices.


  • John G
    John G Reckon Staff Posts: 1,570 Reckon Staff
    edited February 2017
    Hi Sandy,

    Welcome to the Reckon Community.

    Please see our statement on Windows 10 at:  Reckon Accounts and Windows 10.

    With this emailing issue please refer to our KB:  Best practice for Save as PDF and Emailing in Reckon Accounts Business.  Although it was written for an earlier version the various strategies outlined there will help to run existing Reckon Accounts on a newer operating system.


  • Rachel Bailey
    Rachel Bailey Member Posts: 18
    edited August 2015
    Hi Sandy, I had the same problem after installing 10 and the best practice doesn't work, so I found I had to roll back to my previous version and wait until some stage when Reckon releases a patch