multiple disconnecting

Andy Willis
Andy Willis Member Posts: 3
edited February 2018 in Accounts Hosted
I am constantly being disconnected from Reckon Accounts Hosted in the middle of entering transactions. I have recently upgraded to Windows 10, does anyone else have this problem? It's very frustrating as I have to continually log back on and sometimes it involves having to log off remote session in control panel. Very time consuming and non productive, help asap would be great


  • Shannon Sciuto
    Shannon Sciuto Member Posts: 98
    edited February 2018
    I'm not sure about Windows 10 but it might be something as simple as checking your internet connection which is can cause frequent disconnection. 

    You can test it by running something like internet radio in the background.  If it's frequently pausing it may be a sign that your internet connection is faulty. 
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