Automatic Backups Reckon Accounts Premier 2014

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Daniel Kennedy
Daniel Kennedy Member Posts: 2
edited December 2017 in Reckon Accounts (Desktop)
I have just had to rebuild a new system and install a fresh copy of Reckon Accounts Premier 2014 (Downloaded from Website) onto my Windows 10 64Bit machine. I can perform a manual backup 'Save Now' but it does not seem to be performing Scheduled Backups, I have tried to make a number of these in different locations, times, logged into Reckon, Logged out and so on... but none of these seems to work.

Could you please help me repair this issue as the reason for the rebuild was that my past computer crashed and I lost 3 months of Reckon due to automatic backups problems last time.

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  • Shakir
    Shakir Alumni Posts: 54
    edited December 2017
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    Hi Daniel, thanks for reaching out to us and sorry to hear that you are experiencing problem in backing up your data through Schedule Backup option.

    To set up Schedule Backup click here.

    After setting up, please follow the Knowledgebase Article 5127.

    Hope it helps

    Regards
    Shakir